Overview We are recruiting for an I.T. ServiceDeskSpecialist to join the team at our Corporate site in Fresno, CA. This position reports to the Director of Information Technology and is accountable for tier 1 support to clinic employees, administration employees, physicians, and affiliates that use … services provided by the IT Department. This position ensures all service requests are documented in the department's Information Technology Service Management (ITSM) systems. Responsibilities Summary of Responsibilities: Provides effective first-line interface with users seeking IT support. Receives calls for support, records and tracks incidents and complaints … keeping customers advised on request status and progress. Makes initial assessment of requests, attempts to resolve simple issues, or escalates to the appropriate service support staff. Other duties and projects as assigned. Qualifications EDUCATION: Associate degree or equivalent preferred. LICENSE/CERTIFICATION: Information Technology certifications preferred. Valid driver's More ❯
is the licensed distributor for Tommy Hilfiger, Calvin Klein, Donna Karan, DKNY and Karl Lagerfeld in Spain and Portugal. The project! As an IT ServiceDeskSpecialist, you will be providing tecnhnical support (onsite and online) to our office and retail staff, ensuring the proper resolution of … all incidents and providing exceptional internal customer service. What will the role entail? Provide excellent customer service when responding to invoices and inquires, onsite and online. Management of IT Service tickets, online and onsite support for the AWWG user base Supervise and follow up all support cases to … of technical Internet fundamentals. Familiarity with the Atlassian Suite (a plus). Experience or strong interest in enterprise endpoint security. Essential soft skills: customer service abilities, able to support multiple clients/tasks at once, troubleshooting abilities Able to work both independently and as a team member More ❯
Job Title: 1st Line Support Analyst Location: London Type: Full-Time Job Overview: DVF Recruitment is currently seeking a dedicated and customer-focused 1st Line Support Analyst for a leading firm. As the first point of contact for all IT More ❯
Job Title: 1st Line Support Analyst Location: London Type: Full-Time Job Overview: DVF Recruitment is currently seeking a dedicated and customer-focused 1st Line Support Analyst for a leading firm. As the first point of contact for all IT More ❯
Job Title: 1st Line Support Analyst Location: London Type: Full-Time Job Overview: DVF Recruitment is currently seeking a dedicated and customer-focused 1st Line Support Analyst for a leading firm. As the first point of contact for all IT More ❯
