Service Desk Support Analyst Jobs in the East Midlands

2 of 2 Service Desk Support Analyst Jobs in the East Midlands

1st Line Support / Service Desk Analyst

Hinckley, Leicestershire, United Kingdom
Big Red Recruitment Midlands Limited
Are you looking to develop your IT Support career? Would you like to work on more complex issues without having to pass them on so quickly? Learn from others? If you have 12+ months of IT helpdesk experience and are looking for a role with a leading enterprise organisation where internal progression is encouraged, then keep reading – we may … have the perfect match for you. You’d be joining a really friendly and collaborative IT team based in Hinckley, Leicestershire who support users nationwide. It’s a hybrid role 3 days in the office, 2 from home. You will provide a single point of contact for internal users across the UK for support with broad technologies covering … Azure cloud, Networking, Telephony, Software applications, and much more. You will be responsible for logging calls, troubleshooting broad ranging problems, and then escalating calls to 2nd & 3rd line technical support teams and relevant third parties. The difference here is you'll have more time and the ability to work on things more deeply. You will have full ownership of More ❯
Employment Type: Permanent
Salary: £23000 - £26500/annum
Posted:

1st Line Support / Service Desk Analyst

Burbage, Leicestershire, United Kingdom
Big Red Recruitment Midlands Limited
Are you looking to develop your IT Support career? Would you like to work on more complex issues without having to pass them on so quickly? Learn from others? If you have 12+ months of IT helpdesk experience and are looking for a role with a leading enterprise organisation where internal progression is encouraged, then keep reading we may … have the perfect match for you. You d be joining a really friendly and collaborative IT team based in Hinckley, Leicestershire who support users nationwide. It s a hybrid role 3 days in the office, 2 from home. You will provide a single point of contact for internal users across the UK for support with broad technologies covering … Azure cloud, Networking, Telephony, Software applications, and much more. You will be responsible for logging calls, troubleshooting broad ranging problems, and then escalating calls to 2nd & 3rd line technical support teams and relevant third parties. The difference here is you'll have more time and the ability to work on things more deeply. You will have full ownership of More ❯
Employment Type: Permanent
Salary: GBP 23,000 - 26,500 Annual
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