1 of 1 Service Desk Team Leader Jobs in Buckinghamshire

Job summary We are seeking an enthusiastic and self-motivated individual to join our IT Service Desk, committed to delivering an excellent support experience and driving continual service improvement. You will work collaboratively across teams, communicating effectively and showing care in … every interaction to ensure colleagues receive timely and professional assistance. Strong interpersonal and technical skills are essential, along with experience supporting a large, multi-functional organisation. Team Leader experience is desirable. This will include but not be limited to the following activities: o The post holder will be expected to provide 1st Line support to the Trust … accessible to all Trust staff. Communication Effective and timely communications is an essential activity of the role and the IT Service Desk Team Leader will require excellent inter-personal and written and verbal communication skills. Communication responsibilities will include: Communicating the progress of logged incidents, problems and changes. Assist with communication to key More ❯