1 of 1 Service Desk Team Leader Jobs in Douglas

significant growth and transformation as they integrate a recent corporate acquisition. To support these endeavours, they are seeking to hire an experienced IT Service Desk Team Lead to join their Technology team. The IT Service Desk Team Lead … business forward.In this role, you won't just manage, you will lead from the front. You will handle tickets, solve problems, coach your team, and work across departments to drive service excellence. The main responsibilities will include: Provide Leadership, coaching and mentoring of the I.T. Service Desk team to deliver exceptional technical support and maintain high levels of performance Oversee day-to-day service desk operations, ensuring efficient handling of incidents and requests whilst also providing first and second line Service Desk More ❯