6 of 6 Service Desk Team Leader Jobs in the East of England

Service Desk Manager/Service Desk Team Leader - £60,000 + Benefits Our client is a Global market-leader and they are seeking an experienced IT Service Desk Manager/Team Leader to lead a team of support engineers based both in the UK and China, whilst remaining actively involved in the technical delivery of services. Salary ...

Service Desk Manager/Service Desk Team Leader - £60,000 + Benefits Our client is a Global market-leader and they are seeking an experienced IT Service Desk Manager/Team Leader to lead a team of support engineers based both in the UK and China, whilst remaining actively involved in the technical delivery of services. Salary ...

Role : Digital Service Desk Team Leader Type : Contract Inside IR35 Location: Norwich OR Chelmsford Mod of work : Onsite JOB SUMMARY Key Responsibilities: Provide line management and supervision for band 4 and 5 Service Desk Analysts, including appraisals, development plans … lifecycle of incidents and requests, ensuring quality triage, escalation, and resolution. Acting as the first point of senior escalation for Band 4-5 Service Desk staff and users. Overseeing team ticket queues, ensuring SLA compliance and workload distribution. Providing technical support and escalation during ...

Digital Service Desk Team Leader (Contract) Location: Norwich or Chelmsford (site-based) Working Pattern: Full-time, 37.5 hours + on-call rota Contract: 3 month contract initially Pay: £20 - £22 per hour PAYE Overview Our client is looking for a Digital Service Desk Team Leader to oversee the delivery of a high-performing, customer-focused first-line IT support function. This is a hands-on leadership role , responsible for managing Service Desk Analysts and Senior Analysts, ensuring efficient ticket resolution, maintaining ...

seeking an IT Service Desk Team Lead to join a well-established and forward-thinking organisation, leading a small but highly capable Service Desk team that provides critical support across a global business. This is an excellent opportunity … someone who enjoys balancing hands-on technical support with people leadership and is looking to further develop their career within IT Service Management As IT Service Desk Team Lead, you'll play a key role in shaping ...

Title: Digital Service Desk Team Leader Location: Norwich or Chelmsford (Hybrid/Base options available) Job Type: 3-Month Contract (Full-time, 37.5 hours per week) Salary: Competitive (Dependent on Experience) About the Role Our client is seeking an experienced and customer-focused … Digital Service Desk Team Leader to oversee the operational delivery of a vital first-line IT support function within a major public services sector organisation. In this role, you will provide day-to-day operational and developmental leadership to a dedicated team ...