1 of 1 Service Desk Team Leader Jobs in the East of England

We’re recruiting an IT Operations Team Leader to oversee NexSphere's 2nd and 3rd line support engineers, ensuring exceptional customer satisfaction and service delivery. You’ll be responsible for ensuring that all agents adhere to organisational standards, maintain courteous and professional conduct, and meet … The role will also be pivotal in fostering successful relationships with customers and internal stakeholders within the NexSphere Group. It involves enhancing the service offering, driving service improvements, handling escalations related to service disruptions or performance issues, and leading critical incident management. Our successful … s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). NexSphere Business Solutions is part of the Seetec Group an employee-owned organisation. We continually pride ourselves on our More ❯