Service Desk Team Leader
- Hiring Organisation
- i2i Recruitment Consultancy
- Location
- Tamworth, Staffordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £45,000 per annum
Ready to take the next step into leadership? This is a hands-on Team Leader role for someone with strong 2nd line technical experience and some leadership exposure, who’s ready to step up and lead a high-performing service desk team. What … fast-paced environment Confident managing priorities, people and performance A proactive, customer-focused mindset Nice to have’s Previous Team Leader or management experience Experience monitoring SLAs, KPIs and service performance Exposure to complaint handling or major incident management Experience contributing to training plans ...