Level III - ServiceDeskTechnician Department: IT Employment Type: Full Time Location: London, UK Description Oxford Economics - a leading economic forecasting and consulting firm, is looking to hire a Level III ServiceDesk Technician. As a Level III ServiceDeskTechnician, you … required. Continuously monitor and action support tickets from internal and external customers, manage expectations, and provide a satisfactory resolution. Record, track, and document the servicedesk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. Reinforce SLAs to manage end More ❯
Our long-standing and established client are partnering with us to recruit an experienced Corporate ServiceDeskTechnician to join them on a permanent basis in East Finchley. In this diverse and exciting role, you will provide dedicated onsite technical IT support to staff as a member … of the onsite Corporate ServiceDesk team, ensuring excellent IT services and customer support in a customer centric manner. The role is offered on a permanent basis, and salary will be between 30-35k dependant on experience. Hours will be Monday to Friday, alternating between 8am, 9am … and training of staff. What we're looking for: Friendly and approachable communication style when dealing with colleagues. Strong experience of working within a servicedesk, 1st and 2nd Line setting. Strong verbal and written communication skills. Competent PC user including Microsoft package. PC and peripheral equipment (hardware More ❯
Our long-standing and established client are partnering with us to recruit an experienced Corporate ServiceDeskTechnician to join them on a permanent basis in East Finchley. In this diverse and exciting role, you will provide dedicated onsite technical IT support to staff as a member … of the onsite Corporate ServiceDesk team, ensuring excellent IT services and customer support in a customer centric manner. The role is offered on a permanent basis, and salary will be between 30-35k dependant on experience. Hours will be Monday to Friday, alternating between 8am, 9am … and training of staff. What we're looking for: Friendly and approachable communication style when dealing with colleagues. Strong experience of working within a servicedesk, 1st and 2nd Line setting. Strong verbal and written communication skills. Competent PC user including Microsoft package. PC and peripheral equipment (hardware More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum excellent benefits & career developm