1 of 1 Service Desk Technician Jobs in Midlothian

you a technically skilled and customer-focused IT professional ready to step into a pivotal role supporting complex IT systems? We're looking for a 2nd/3rd Line Service Desk IT Support Technician to join our growing IT team and provide expert-level support to our clients. In this role, you'll resolve escalated IT issues … a 2nd Line IT support role ? Strong understanding of Microsoft ecosystem and networking? Experience with cloud platforms ? Familiarity with server management, virtualisation, and backup solutions? Excellent troubleshooting and customer service skills? Relevant IT certifications (e.g., CompTIA, Microsoft, ITIL framwork) are desirable What We Offer: Private healthcare for your wellbeing Enhanced pension contributions for long-term security Career development and … paid certifications Hybrid working options and modern equipment A dynamic team environment with regular socials If you're a passionate technician who thrives on problem-solving and continuous learning, we want to hear from you More ❯