2 of 2 Service Desk Technician Jobs in the South West

Service Desk Technician - Cheltenham (need to drive) - Up to £30,000 I am seeking a Service Desk Technician to be based on-site in the Cheltenham, supporting a couple of sites in the area. As the succesful Service Desk Technician, you will be part of an established IT team, supporting internal … users, either face to face, through the phone or email. Benefits of Service Desk Analyst Include: 25 days holiday On-site parking Discretionary bonus scheme 25 days annual leave + bank holiday, with the option to purchase further days. Discount Scheme Clear progression structure Social Events Life assurance - 4x annual salary. Overtime Health benefits Responsibilities of Service Desk Analyst: 1st/2nd line support tickets Onboarding & Offboarding users Hardware setups & repair Incident & request management Documentation New starter inductions Essential: 2 years experience on a service desk M365 Suite Active Directory Hardware troubleshooting and repair LAN/WAN DNS, DHCP Apply now before missing out on this exciting opportunity! If you are interested in More ❯

IT Service Desk Technician - Full time - office based £25k - £27k Evolve Energy are currently recruiting for an experienced IT service desk technician to join our busy support team. As an IT Service Desk Technician, you will provide 1st and 2nd line technical support to the wider business group and will be … our head office in Lytham with occasional travel to other sites. Main duties: Act as the first point of contact for technical issues and respond to incidents coming through Service Desk Provide solutions or escalation to appropriate team members Delivering support remotely or face to face desktop for PCs, Macs, handheld devices, printers, and networking, including configuration and … repairs Carry out routine configuration and installation of software and hardware Provide customer service excellence, ensuring all user contact is handled in a pleasant, helpful, and professional manner User onboarding/offboarding processes Logging and maintaining of assets and user equipment register Take a proactive approach to IT security and regulatory compliance Daily Infrastructure maintenance and monitoring tasks Documenting More ❯