3 Service Improvement Manager Jobs

IT Continual Service Improvement Manager (CSI) Outside IR35 Largely Remote - Corsham circa 1-2 days per month 6months+ SC Clearance Required Job Description: The main purpose of the Continual Service Improvement role is to use methods from quality management to learn from past successes and … failures. Continual Service Improvement aims to continually improve the effectiveness and efficiency of IT processes and services. Key outputs of the role are to: * Own and communicate the CSI vision throughout the IT Supply Chain. * Provide overall direction and guidance for improvement objectives. * Work with all other … areas of Service Management (Service Owners, Product Owners, Process Owners and Managers, etc) to identify and manage the improvement plan (identify improvements, review & prioritise improvements, build improvement plans, drive the implementation of improvement plans). * Where feasible, look to recommend/utilise appropriate tooling to more »

Service improvement manager/Continual Service Improvement (CSI)s Remote but must be based in Wales £60,000k The Role A specialist security company based in Wales is currently looking to add a Service improvement manager into their growing operations team, reporting … to the Head of Service. This role manages all Continual Service Improvement (CSI)s across all customers, technology, processes, partners, functions, and staff, maintaining a holistic view of all improvement requirements across the organization. The role owns the CSI process which will be an Information Technology Infrastructure … Library (ITIL ) based process. The role directly influences the quality of service onboarding and delivery of their services, along with the relationships with customers. The role drives value realisation demonstrated by assisting the customer in meeting their desired service outcomes. The role will work particularly closely with the more »

Do you have significant project management experience? Can you effectively collaborate and engage with a range of stakeholders? We are recruiting TWO Service Improvement and Transformation Project Managers to join the team! Your role will be pivotal in supporting the development and implementing our Services & Partnerships Improvement and Transformation programmes. Reporting to the Head of Service Improvement and Transformation, you'll be the driving force behind delivering projects on time and within budget. Your responsibilities will include developing, managing, and delivering detailed project plans, managing resources, and ensuring successful project delivery. You'll collaborate … re passionate about making a tangible impact and driving positive change, we want to hear from you. Join us in shaping the future of service improvement and transformation! What are we looking for? An experienced Project Manager who can successfully guide projects through their entire lifecycle. You more »