1 of 1 Service Management Specialist Jobs in Central London

My Banking client is seeking to recruit a Security Governance and Service Management Specialist on an initial 6 month contract for a Financial Services client based in London. It is hybrid and will require 3x days onsite per week. Role Purpose: Enhance the Security Intra group Governance and Service Management process for EU entities in … governance framework, processes and procedures and standard suite, across Information and Cyber Security within EMEA. Manage the intragroup relationships across AD and EMEA for Information and Cyber Security, ensuring service levels are met for all services received and/or provided. Accountabilities & Responsibilities : Define intra group security governance and service management framework Enhance and embed the operating …/engagement model and service level agreement to ensure continuous oversight and service management Define and maintain EU specific entity level reporting template, including metrics to support the service performance management and service operations management. Embed a centralised ticketing module within ServiceNow for EMEA region. Use cases relevant to security service management More ❯