4 of 4 Service Management Specialist Jobs in the South West

us and make a difference in the world! Discover more at www.necsws.com NO AGENCIES PLEASE Job Description The role is hybrid office based in either Chippenham or Hartlepool. The Service Management Consultant role is a varied, challenging and exciting role. The role is responsible for ensuring the day-to-day activities related to the IT Service Management … working closely with both internal and external stakeholders and is targeted with the supporting the delivery of a high performance and reliable IT capability worldwide. Working within the Cyber, Service and Technology (CST) division and reporting to the Service Support Manager, the successful candidate will be responsible for delivering, maintaining and improving a highly capable IT Service Management Tool for use by NEC and our customers. As part of the Service Support Team, you will become a pivotal part of the team that is responsible for the provision of the Ivanti toolset, reporting capability, team performance and quality monitoring all of which underpins the delivery of ITIL service management to the business More ❯

top shape. Want to come and be a part of it? What will you be doing? Were growing and excited to offer a full-time, permanent opportunity as a Service Management Specialist in our 24x7 Service Management Centre in St Ives, Cambridgeshire. Shift pattern: 4 days on/off, 4 nights on/off … Youll support customers from issue receipt to resolution, allocate work, and assist engineers to ensure timely updates and SLA compliance. Key tasks include monitoring systems, managing tickets in Field Service Lightning, updating customers, prioritising faults, coordinating engineers and spares, tracking tasks, completing maintenance, reporting, and arranging supplier access. Youll thrive in a fast-paced, collaborative environment where no two … days are the same. What youll bring? You have outstanding customer service skills and are a reliable team player who ensures work is completed to a high standard. With a positive attitude, you overcome challenges and build strong relationships with customers and engineers. You're an excellent communicator, proactive problem-solver, and thrive under pressure while meeting deadlines. Computer More ❯

and be a part of it? What will you be doing? Due to ongoing growth at Magdalene, were excited to offer a 6-month fixed-term opportunity as a Service Management Specialist, with potential for a permanent role. Youll work in our 24x7 Service Management Centre. Shift pattern: 2 weeks MonFri (1 week earlies … engineers, track tasks, and ensure SLA compliance. Youll also handle reporting, maintenance, and supplier access, working in a fast-paced, collaborative environment. What youll bring? You have outstanding customer service skills and are someone both customers and colleagues can rely on for high-quality work. With a positive attitude, you overcome challenges and build strong relationships. You're an … for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give More ❯

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for More ❯