4 of 4 Service Management Jobs in Bletchley

transition releases and remediate identified items from health checks. This element will ensure services are delivered in line with required security standards and best practice processes to achieve ongoing service excellence. Essential Demonstrable record of delivering results and meeting targets. Good analytical skills and the ability to develop solutions with focus on customer needs. Effective verbal and written communication … such as the strategy, values and core behaviours. Strong analytical skills. Ability to create, interpret and present data effectively. Sound level of technical understanding. Experience of working with IT Service Management toolset. ITIL v3/v4 Foundation Desirable: Knowledge of operating IT systems within Government environments ITIL Intermediate qualified in Service Transition and/or Release Control More ❯

Manager on an initial 6 month assignment. Location: Milton Keynes (hybrid) About the role: You will be responsible for the end-to-end operation of the Change and Configuration management teams including Process Owner accountabilities for our key customers and stakeholders. The ideal candidate will hold active SC clearance and possess a proven background in ITIL Change Management, along with the following qualifications: Skills and Experience: Experience of negotiating conflicts between the IT team regarding changes. Experience of working with IT Service Management toolset. ITIL v3/v4 Foundation. Knowledge of operating IT systems within Government environments. Experience with ServiceNow. Experience of ISO9001, ISO 20000 & ISO27001. ITIL Intermediate qualified in Service Transition and/ More ❯

Role: User Management Analyst Location: Milton Keynes - Onsite Duration: 6 Months Day rate: 209 inside IR35 Role Description: Reporting to the User Management Lead, this role is responsible for completing all assigned user access service requests raised by internal customers for both SAP and bespoke systems in line with corporate and regulatory requirements. The role will also … be responsible for the processing and coordinating timely responses to management, channelling requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress. The ability to ensure that expectations are managed while delivering exceptional customer satisfaction are important factors in fulfilling the requirements for this role. The role plays a key part in … change and supporting project portfolio initiatives into live operations. The individual will be required to work cross functionally with other areas of IT and business departments to ensure cohesive management of service requests and incidents, so reducing overall business impact. Skills and Experience: Knowledge and proven experience of User Access Management Detailed knowledge and experience of working More ❯

Manager on an initial 6 month assignment. Location: Milton Keynes (hybrid) About the role: You will be responsible for the end-to-end operation of the Change and Configuration management teams including Process Owner accountabilities for our key customers and stakeholders. The ideal candidate will hold active SC clearance and possess a proven background in Change and Release Management, along with the following qualifications: Skills and Experience: Experience of working with IT Service Management toolset. ITIL v3/v4 Foundation Knowledge of operating IT systems within Government environments. Experience with ServiceNow. Experience of ISO9001, ISO 20000 & ISO27001 ITIL Intermediate qualified in Service Transition and/or Release Control Validation (Desirable More ❯