13 of 13 Service Management Jobs in Buckinghamshire

Tech Service Manager - Public Cloud £110k plus excellent benefits - Hybrid working - Huge Progression for Global Financial Services company Are you an experience IT service Manager looking to progress your career with huge one of the biggest financial services companies in the world? Do you have some Public Cloud experience and have a passion for delivering exceptional services? If … so, this could be the perfect role for you! The company is seeking a talented Tech Service Manager - Public Cloud to join their dynamic team. As the Tech Services Manager, you will be integral to an expansive tech globalisation strategy and get to get experience the complete Security, Risk, incident management, exciting optimisation and service efficiency projects … and owning service management There isn't any better time to join the organisation as they have invested heavily on some of the biggest and best technology and global mainframes but also the change for you to impress and progress in a hugely supportive but exciting environments. What's in it for you? Circa £110,000, based on More ❯

Project description One of the biggest UK rail network companies operating with rail infrastructure and asset management has a need to develop and support enterprise-level information systems.The product is a core and critical safety platform that ensures that all elements of work that are planned on the operational railway are conducted in safe and secure manner among employees … third parties and other industry partners.This assignment will work alongside the programme team to facilitate, review and enhance the current service design and operational aspects of the service, including the smooth transition of services into live.As an IT Service Designer, you will be responsible for designing and improving IT services to ensure they meet the needs of … our clients and align with business objectives. You will work closely with stakeholders, including clients, IT teams, and business leaders, to create service designs that are efficient, scalable, user-friendly and fit for purpose. Responsibilities Service Design: Develop and document detailed service designs, including service blueprints, process flows, and user journeys. Stakeholder Collaboration: Engage with stakeholders More ❯

Service Desk & Administrative CoordinatorPertemps Aylesbury is currently recruiting for a Service Desk Coordinator to join our client based in Aylesbury.Salary: £27,000 - £35,000 (DOE) Service Desk Coordination- Act as the first point of contact for clients, logging service requests and scheduling engineers.- Scheduled/planned maintenance and emergency callouts as required- Manage and monitor the … Service Management System to ensure all jobs are correctly logged and updated as required- Assign jobs to engineers, track progress, and ensure Service Level Agreements (SLAs) are met.- Communicate job status updates to clients and follow up on completed work to ensure timely and accurate service.- Order parts and liaise with suppliers for service-related requirements.General … Administration- Handle incoming calls, emails, and general correspondence.- Maintain and update company records, files, and documentation to ensure accuracy and compliance with relevant regulations.- Assist with preparing service reports, quotes, and invoices.- Help organise team schedules, meetings, etc- Ensure compliance with industry standards and assist with audit preparation.Requirements:- Previous experience in service desk, scheduling, admin roles and service More ❯

Salary – £40,000 - £55,000 Hours - Monday to Friday, 37.5 hours per week Holiday – 23 days annual leave (excluding bank holidays) increasing by one day per each year of service (up to a maximum of 28 days) Location - Hybrid, Midlands/Greater London Area South/Home Counties About the IT Services Co-ordinator role We are TC Group … fastest-growing top 20 accountancy firm in the UK. We’re business advisors and accountants, with over 30 years of experience we’ve honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses. We’re looking for an IT Services Co-ordinator to … role plays a pivotal role in ensuring the effective delivery of Technology and operational support services across the practice as follows. This will be a highly organised individual, project management and background knowledge from working in an IT Services environment will be helpful and a desire to learn. The role will have excellent development opportunities to grow with the More ❯

Select how often (in days) to receive an alert: 2nd Line Engineer - Mobile Device Management (MDM) Location: UK - Hatfield, UK - Milton Keynes, UK - Nottingham Job-ID: 214344 Contract type: Standard Business Unit: Information Technology Life on the team 2nd Line Engineer - Mobile Device Management Location: Hatfield/Milton Keynes/Nottingham - Full time on Computacenter site Hours: 37.5 … per week Role Type: Permanent Additional comments: Ideally be Security Cleared, or have the ability to undertake vetting The Endpoint Build and Configuration Service provides comprehensive, end-to-end management for laptops, desktops, mobile devices, and servers across both cloud and on-premises environments. It includes device enrolment, policy enforcement, and 3rd line technical support for complex issues. … Leveraging tools such as MECM, Azure, Intune, Workspace ONE, and DevOps, the service standardises operating system builds, ensures hardware compatibility, and manages configuration settings across client and server platforms. Regular compliance assessments align environments with Computacenter's technical and security standards for Windows 10+ and Windows Server, identifying and addressing deviations. Delivered through a structured, project-based model, the More ❯

receive an alert: Location: UK - London, UK - Hatfield, UK - Manchester, UK - Milton Keynes, UK - Mobile England, UK - Nottingham, UK - Reading Job-ID: 214246 Contract type: Standard Business Unit: Partner Management Life on the team At Computacenter UK, we pride ourselves on fostering a culture that emphasises diversity, inclusivity, and collaboration. Weare committed to building supportive and rewarding relationships, celebrating … first, keeping our promises, and considering long-term sustainability in all our decisions. As we look to scale our Group Professional Services business, the role of Head of Partner Management will be responsible for leading, shaping and delivering the resourcing partner and agency strategy and service for Group Professional Services (GPS). Working as the Group Head of … Partner Management your role is pivotal in maximizing the value derived from your relationships with partners and agencies in the UK, France and Germany, as well as developing, managing, and providing access to a Professional Services international partner network in regions and territories outside of the core operating countries. You will be responsible for leading a team that builds More ❯

Position : EU IT Service Desk Analyst ( 1st Line Support ) Location : Buckingham Salary: 25k - 28k Benefits : Competitive salary, Contributory pension scheme, Private healthcare, Life assurance, School fee discount, Professional development, 25 days holiday To be part of a team of Service Desk Analysts working closely with the European IT Service Desk Manager in delivering quality 1st line IT … the Group ITSM tool and following IT policies, processes, procedures and standards as deployed, aligned within the ITIL framework. Support of end user devices (Desktops, laptops and tablets) including management of hardware and software to ensure they are deployed, controlled and maintained effectively. Key Responsibilities Accurate registration, prioritisation and classification, of all requests in the IT Service Management system, from multiple channels. Identify, triage, and resolve/escalate all IT support requests that come through the Service Desk, with efficient resolution of 1st line IT work within agreed SLAs utilising the ITSM tool. Carry out initial diagnosis of incidents to ensure that they can be progressed quickly and accurately. Ensure all incidents and service requests More ❯

Requirements Receive call from service desk, L-1 Tech support & Executive support team. Provide Hardware break fix services for laptop & desktop. Provide hardware upgrade services for laptop & desktop. Receive new desktop orders and provide MACI (Move, Allocate, Change and Install) services. Provide desktop support, Provide LAN support (LAN admin support with touch services). Co-ordination with vendor, Co … maintenance and Maintain file and print (Location specific). Conduct user awareness sessions/trainings to end users on new technologies. Publish local maintenance details, Assist for virus outbreak management/events (Offshore- Remote support). Site Inventory management and maintenance. Attend weekly/Monthly review meetings with onsite and offshore team and Generate and provide weekly/… monthly activity reports. Escalate the issues to management or next level as needed, Provide support for asset disposal services. Generate and provide weekly, monthly activity and other reports. Escalate and Coordinate with remote support team at offshore to get the user issues resolved. Participate in informal team meetings, client meetings, internal Operations meetings and Quality review meetings. Implement the More ❯

Requirements Receive call from service desk, L-1 Tech support & Executive support team. Provide Hardware break fix services for laptop & desktop. Provide hardware upgrade services for laptop & desktop. Receive new desktop orders and provide MACI (Move, Allocate, Change and Install) services. Provide desktop support, Provide LAN support (LAN admin support with touch services). Co-ordination with vendor, Co … maintenance and Maintain file and print (Location specific). Conduct user awareness sessions/trainings to end users on new technologies. Publish local maintenance details, Assist for virus outbreak management/events (Offshore- Remote support). Site Inventory management and maintenance. Attend weekly/Monthly review meetings with onsite and offshore team and Generate and provide weekly/… monthly activity reports. Escalate the issues to management or next level as needed, Provide support for asset disposal services. Generate and provide weekly, monthly activity and other reports. Escalate and Coordinate with remote support team at offshore to get the user issues resolved. Participate in informal team meetings, client meetings, internal Operations meetings and Quality review meetings. Implement the More ❯

transition releases and remediate identified items from health checks. This element will ensure services are delivered in line with required security standards and best practice processes to achieve ongoing service excellence. Essential Demonstrable record of delivering results and meeting targets. Good analytical skills and the ability to develop solutions with focus on customer needs. Effective verbal and written communication … such as the strategy, values and core behaviours. Strong analytical skills. Ability to create, interpret and present data effectively. Sound level of technical understanding. Experience of working with IT Service Management toolset. ITIL v3/v4 Foundation Desirable: Knowledge of operating IT systems within Government environments ITIL Intermediate qualified in Service Transition and/or Release Control More ❯

Understanding of and experience of Scrum. Strong knowledge of Jira Software and Confluence. Familiarity with business operations and support systems, such as those used in Finance, HR, or IT Service Management (e.g., ServiceNow), would be desirable Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race More ❯

Delivery Project Manager - IT Enterprise Platform and Business Intelligence Lead Strong Delivery Project Manager with experience of Data Management, Application Estates and Business Intelligence platforms required. The focus will be on driving clarity, alignment, and performance across these domains. You will need to work closely with our outsourced delivery partners and internal stakeholders to ensure initiatives are well-defined … is not the primary expectation, your ability to understand technical landscapes and translate business needs into actionable direction will be critical to success. Required Skills:- Strong understanding of data management principles, including governance, quality, security, and lifecycle. Solid grasp of enterprise applications and how they support operational and strategic business functions. Familiarity with business intelligence (BI) tools and reporting … platforms (e.g., Power BI) Understanding of IT service delivery models, especially in outsourced or hybrid environments. Knowledge of data integration and interoperability between systems (e.g., APIs, middleware, data lakes/warehouses). Desirable Awareness of cloud-based platforms (e.g., Azure) and their implications for data and application strategy. Familiarity with data warehousing solutions or modern analytics stacks (e.g., Snowflake More ❯

CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators. As the UK's largest fibre-only network, and its only proven wholesale challenger, we're busy setting new standards for what digital infrastructure can and should be. Designed from scratch for the internet, our network is greener, more reliable and ready for … the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally. What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot … better, for a lot of people! Joining us as aPrincipal Application Developer - Inventory Management Ecosystem (IME) Are you ready to shape the future of software delivery in a fast-paced, DevOps-driven environment? We're looking for aPrincipal Application Developerto lead the technical vision and development of our Inventory Management Ecosystem (IME), ensuring it supports scalable, resilient, and More ❯