Digital Field Engineer
Colchester, United Kingdom
Essex Partnership University NHS Foundation Trust
patching etc.) and other digital services such as digital signage, room-based communications etc. You will be a mobile engineer travelling between Trust sites across Essex resolving incidents, undertaking service requests, completing changes and assisting in any equipment refresh programs in line with business agreed SLA's. As this is a customer facing role it is essential for the … successful candidate to have excellent communication skills and have significant relevant experience of working within an IT Service Delivery team. Main duties of the job A key responsibility of this post will be to contribute as part of the wider Service Delivery team to meeting client SLA's. Taking a flexible approach to meet client expectations and contractual … required act independently within appropriate policies, procedures and guidelines, deciding when it is necessary to refer to their manager. The role will be responsible for the correct and appropriate management and resolution of calls assigned to them. Clearly defined targets and objectives will be managed through regular 1:1s and reviews As the role is mobile, you must have More ❯
Employment Type: Fixed-Term
Salary: £31049.00 - £37796.00 a year
Posted: