23 of 23 Service Management Jobs in Essex

Service Desk & Support Manager London Hybrid (4 DPW for 6 months, then 3 DPW in office) Salary starts at £70,000 Benefits include : 28 days' holiday, a 10% pension up to a cap, breakfast and lunch when working in the office and a comprehensive suite of company benefits. VIQU … partnered with a leading financial services organisation who are seeking a Service Desk & Support Manager to lead and develop its internal IT Support function. This is a key leadership focused on transforming an established, technically capable Service Desk, improving how the team operates and creating a more structured ...

Service Desk & Support Manager London – Hybrid (4 DPW for 6 months, then 3 DPW in office) Salary starts at £70,000 Benefits include : 28 days' holiday, a 10% pension up to a cap, breakfast and lunch when working in the office and a comprehensive suite of company benefits. VIQU … partnered with a leading financial services organisation who are seeking a Service Desk & Support Manager to lead and develop its internal IT Support function. This is a key leadership focused on transforming an established, technically capable Service Desk, improving how the team operates and creating a more structured ...

seeking a proactive and customer-focused Service Desk Analyst to join our growing IT team. This position is ideal for someone who has already gained around 2 IT support or service desk environment and is looking to further develop their technical skills through a recognised apprenticeship programme. … part of the IT Service Desk team, you will provide first-to-second-line technical support to users across the organisation, helping to troubleshoot and resolve hardware, software, and account-related issues. You will work closely with experienced IT professionals, gaining exposure to a wide range of technologies while ...

employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware … bring additional expertise to the team from the outset and help strengthen their existing Microsoft 365 capabilities. Main Duties and Responsibilities: User Support & Service Desk To be responsible for the day-to-day delivery of 1st line through to 3rd line support to their organization ...

employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware … bring additional expertise to the team from the outset and help strengthen their existing Microsoft 365 capabilities. Main Duties and Responsibilities: User Support & Service Desk To be responsible for the day-to-day delivery of 1st line through to 3rd line support to their organization ...

Support Analyst to join our growing IT team. This position is ideal for someone who has already gained around 6 months+ IT support or service desk environment and is looking to further develop their technical skills through a recognised apprenticeship programme. As part of our IT Service Desk … long-term career in IT. Key Responsibilities Act as the first point of contact for IT support requests via phone, email, and service desk systems. Log, categorise, prioritise, and manage incidents and service requests in line with agreed service levels. Diagnose and resolve common technical issues relating ...

Essex. Job overview The post holder will be responsible for the day to day supervision of the Diagnostic Ordercomms systems delivering support, administration, technical management, and maintenance of the Trust’s Applications. This role is for an experienced Senior Application Support Analyst to join the Application Support Team, within … record patient activity in a timely and accurate manner. Correct recording of data onto these systems is fundamental for Information Governance, Patient Safety, Operational Management and Commissioning. Many of the Trust’s Performance Indicators are also dependant on the quality and completeness of the data provided from ...

engagement and IT understanding of these functions. Plan works with the Head of ERP Services, ensuring operational integrity and compliance covering information security, change management, asset management and software licensing. Meet IS assurance, governance and policies to ensure we operate with confidence, through effective maintenance of secure … stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse and complex customer service ...

engagement and IT understanding of these functions. Plan works with the Head of ERP Services, ensuring operational integrity and compliance covering information security, change management, asset management and software licensing. Meet IS assurance, governance and policies to ensure we operate with confidence, through effective maintenance of secure … stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse and complex customer service ...

engagement and IT understanding of these functions. Plan works with the Head of ERP Services, ensuring operational integrity and compliance covering information security, change management, asset management and software licensing. Meet IS assurance, governance and policies to ensure we operate with confidence, through effective maintenance of secure … stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse and complex customer service ...

projects on time, within scope and budget Design and implement a fit-for-purpose, cost-effective IT organisational structure Partner with the business, senior management, Scheme Partners and suppliers to deliver IT services against SLAs Gather business feedback and implement service improvements Manage, develop and motivate an internal … team of 14 plus contract support Monitor performance against service-level targets and resolve problems rapidly Recruit, train and develop employees while maintaining a safe and secure work environment Delegate responsibility, empower employees and ensure accountability Manage an IT budget of approximately £2 million Prepare regular ...

Contract Type: Permanent Working Hours: Monday-Friday, rota-based service coverage between 7am-6pm Solve complex problems. Drive improvement. Become the technical escalation point that keeps the business moving. Location: Billericay/Hybrid Salary: Competitive Contract Type: Permanent Working Hours: Monday-Friday, rota-based service coverage between … failing, technology is causing frustration, or a complex problem needs a calm and knowledgeable solution. You enjoy combining technical expertise with excellent customer service and take ownership from the moment an issue is raised through to resolution. At Ground Control, we’re looking for a Senior Technical Support Analyst ...

summary The post holder will be responsible for the day to day supervision of the Diagnostic Ordercomms systems delivering support, administration, technical management, and maintenance of the Trusts Applications. This role is for an experienced Senior Application Support Analyst to join the Application Support Team, within the ICT department … record patient activity in a timely and accurate manner. Correct recording of data onto these systems is fundamental for Information Governance, Patient Safety, Operational Management and Commissioning. Many of the Trusts Performance Indicators are also dependant on the quality and completeness of the data provided from ...

technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery … commercial evaluations. Approve and govern system changes, ensuring security, architecturalintegrityand operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects ...

design standards. Review and sign off on as-built configurations, ensuring alignment with designed architecture and enterprise technology standards. Maintain ownership of application configuration management and technical platform integrity. Support the development of tactical solutions addressing Primavera P6 platform obsolescence. Contribute to the design and implementation of the strategic … Strong technical expertise supporting Primavera P6 enterprise environments. Knowledge of P6 architecture, configuration, platform deployment, and lifecycle management. Experience supporting integrated project and portfolio management solutions or similar enterprise portfolio management platforms. Experience designing and supporting enterprise application architectures across application, database, and infrastructure layers. Knowledge of platform ...

design standards. Review and sign off on as-built configurations, ensuring alignment with designed architecture and enterprise technology standards. Maintain ownership of application configuration management and technical platform integrity. Support the development of tactical solutions addressing Primavera P6 platform obsolescence. Contribute to the design and implementation of the strategic … Strong technical expertise supporting Primavera P6 enterprise environments. Knowledge of P6 architecture, configuration, platform deployment, and lifecycle management. Experience supporting integrated project and portfolio management solutions or similar enterprise portfolio management platforms. Experience designing and supporting enterprise application architectures across application, database, and infrastructure layers. Knowledge of platform ...

would have key responsibilities of: IT Strategy & Technology Leadership Infrastructure & IT Operations Applications & Business Systems Network & Telecommunication’s Cyber Security & Information Assurance IT Service Management Business Continuity, Disaster Recovery & Resilience Governance, Risk & Regulatory Compliance Supplier & Commercial Management Financial & Resource Management Leadership & People Management. Head … Services/Head of Technology/Head of IT needs to have very strong man management skills and preferably have experience with working within non-profit environment such as Charity, healthcare, financial services, public sector or another regulated environment. Apply Now by sending your CV to (url removed ...

requirements analysis, design review, test strategy, and go-live readiness activities. Ensure all development work adheres to clinical safety, information governance, cybersecurity, and change management standards. Provide second and third-line support for live integrations, automations, and in-house applications, diagnosing and resolving issues within agreed SLAs. Support continuous … integration engine (Rhapsody TIE), including message parsing, transformation, routing, filtering, acknowledgement handling, and error management. Develop and maintain FHIR, RESTful API, SOAP, and web-service integrations between Trust systems, partner organisations, and national NHS services. Support the configuration and maintenance of Cerner Millennium (Alex Health) Foreign System Interfaces (FSIs ...

improvement. Oversee integrations, security, performance and system governance. Develop the Infor roadmap in line with business and digital transformation objectives. Manage vendors, stakeholders and service-level agreements. Support future deployments, enhancements and business transformation projects. Requirements Proven experience managing Infor ERP/Infor CloudSuite . Strong technical and functional … knowledge of Infor administration, configuration and integrations. Experience with ERP governance, IT service management and change/release management. Strong stakeholder and vendor management skills. Experience within a multinational manufacturing environment , ideally aerospace or industrial manufacturing. Strong leadership, problem-solving and communication skills. Excellent opportunity to take ...

requirements analysis, design review, test strategy, and go-live readiness activities. Ensure all development work adheres to clinical safety, information governance, cybersecurity, and change management standards. Provide second and third-line support for live integrations, automations, and in-house applications, diagnosing and resolving issues within agreed SLAs. About … integration engine (Rhapsody TIE), including message parsing, transformation, routing, filtering, acknowledgement handling, and error management. • Develop and maintain FHIR, RESTful API, SOAP, and web-service integrations between Trust systems, partner organisations, and national NHS services. • Support the configuration and maintenance of Cerner Millennium (Alex Health) Foreign System Interfaces (FSIs ...

across a multinational manufacturing organisation. You will lead the Infor Centre of Competence, manage integrations, governance, and vendor relations, and drive IT service management and release processes in a hybrid UK/Poland/France environment. This role offers global exposure and an opportunity to shape ...

implementation practices. What you'll bring Proven experience with Siemens MES toolset, especially OpsCenter and Teamcenter. Strong understanding of software deployment lifecycle and configuration management including code management tools. Experience integrating MES with PLM and ERP systems, particularly Teamcenter Unified and SAP S/4HANA. Experience deploying … managing MES solutions in Azure Cloud environments. Proficiency in Windows command prompt and service management. Experience in remote collaboration and screen sharing for technical troubleshooting. Ability to work in a fast-paced, multi-vendor environment. Excellent communication and stakeholder engagement skills. This is not an exhaustive list ...

regulated and highly accountable charity environment , the postholder will provide leadership across IT infrastructure, applications, networks, cyber security, telecommunications, end-user services and IT service management. They will ensure that technology is secure, resilient, compliant, cost-effective and aligned to the organisation’s strategic objectives and charitable mission. Successful … Cloud Computing/SaaS & knowledge of various software systems. Head of IT Services/Head of Technology/Head of IT - As well as management of projects and budgets, board reports, you’ll also need experience of managing relationships with MSP’s, suppliers, Stakeholder’s and have the ability ...