7 Service Management Jobs in Corsham

IT Continual Service Improvement Manager (CSI) Outside IR35 Largely Remote - Corsham circa 1-2 days per month 6months+ SC Clearance Required Job Description: The main purpose of the Continual Service Improvement role is to use methods from quality management to learn from past successes and failures. Continual … Service Improvement aims to continually improve the effectiveness and efficiency of IT processes and services. Key outputs of the role are to: * Own and communicate the CSI vision throughout the IT Supply Chain. * Provide overall direction and guidance for improvement objectives. * Work with all other areas of Service Management (Service Owners, Product Owners, Process Owners and Managers, etc) to identify and manage the improvement plan (identify improvements, review & prioritise improvements, build improvement plans, drive the implementation of improvement plans). * Where feasible, look to recommend/utilise appropriate tooling to gather data and ensure that more »

Senior Service Manager Inside IR35 Largely Remote - Corsham circa 1-2 days per month 6months+ SC Clearance Required The Role Responsible for supporting the customer and the incident process. As well as business analyst skills the role requires significant customer relationship management and a basic technical understanding of … understanding of clients specific configuration. Experience Requires a good understanding of ITSM tooling and work between teams to optimise and drive adoption of Incident, Service/Change request Management within new tooling (Jira Service Mgmt/Jira). Requires a thorough knowledge of core ITIL processes (Incident … Management, Request Fulfilment, Change Request as a minimum). Drive adoption of a Level one Incident Service Desk with an outsourced provider. An understanding of Agile methodologies is essential, and DevOps desirable. Expectation to demonstrate the following competencies: Incident Management, Service Catalogue Management, Service more »

Title: Wintel Engineer (SC Cleared) Location: Corsham Rate: £500 - £650 (via umbrella) Length: 9 months Status: Outside IR35 The WINTEL Engineering Service will support the technical team installing, configuring and updating Windows servers and software components of the solution and development environment. The target environments are heavily virtualised. This … Group Policy, SQL, Exchange, Skype, WSUS, PKI and MS Office elements. and review of low levels of design artefacts. wider system testing activities. with Service Management to resolve issues. Essential skills, qualifications and experience In order to deliver this service, it is essential that the following skills … complex requirements, specifically measuring performance, cost, and time. as part of a large technical team. with PowerShell. MCSE Qualification or similar firm grasp of service management tooling and ITIL. communication skills, both written and verbal. critical thinking and analytical skills to solve problems and propose new ideas. service more »

Email organisations including but not limited to MS Exchange technologies, preferably in a secure environment. + Current SC Clearance Wintel Engineer The WINTEL Engineering Service will support the technical team installing, configuring and updating Windows servers and software components of the NSoIT(D) solution and development environment. The target … WSUS, PKI and MS Office elements. Production and review of low levels of design artefacts. Supporting wider NSoIT(D) system testing activities. Working with Service Management to resolve issues. Essential skills, qualifications and experience In order to deliver this service, it is essential that the following skills … performance, cost, and time. Working as part of a large technical team. Working with PowerShell. Microsoft MCSE Qualification or similar A firm grasp of service management tooling and ITIL. Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new more »

Exchange, Skype, WSUS, PKI and MS Office elements. Production and review of low levels of design artefacts. Supporting wider system testing activities. Working with Service Management to resolve issues. Essential skills, qualifications and experience: Experience in the installation, configuration, maintenance, administration, and support of Windows server operating systems … performance, cost, and time. Working as part of a large technical team. Working with PowerShell. Microsoft MCSE Qualification or similar A firm grasp of service management tooling and ITIL. Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new … Competency in MS Office Suite. Desirable skills, qualifications and experience: Support live services. Support Incident investigations. Support Problem Management. Support Change Management. Support Defect Management CentOS/RedHat experience underpins some applications. more »

Exchange, Skype, WSUS, PKI and MS Office elements. Production and review of low levels of design artefacts. Supporting wider system testing activities. Working with Service Management to resolve issues. Technical Skills Experience in the installation, configuration, maintenance, administration, and support of Windows server operating systems, especially Windows Server … Conducting product selections against complex requirements, specifically measuring performance, cost, and time. Working with PowerShell. Microsoft MCSE Qualification or similar A firm grasp of service management tooling and ITIL. Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new more »

About Serverfarm Serverfarm is a unique Data Centre developer and operator – and the global leader in Data Centre Management as a Service (DMaaS). For over 24 years, we’ve maximised operational efficiencies and managed critical IT infrastructure and environments for the world’s top enterprises. Our vision … To drive a new era of sustainable Data Centre management and modernisation forward so that enterprises can focus on innovation. Overview As a Senior DCT, you will have a shared responsibility in the delivery of the contracted services and projects within customer Data Centres and remote Technical Equipment Rooms. … the operational checklists, referencing and updating documentation and procedures. You are required to undertake and maintain ITIL functions such as Incident, Change, Problem and Service Management You will oversee, train, and approve the work of junior team members and third parties, particularly regarding project installs, power, and network more »