7 of 7 Service Management Jobs in Wiltshire

Service Delivery Manager Location: Trowbridge (travelling to client sites occasionally) with some hybrid working Salary: Up to £50,000 + Excellent Company Benefits including a TAX FREE yearly bonus Security Clearance: SC Clearance is required and you must be a Sole British National – due to the nature … work NexGen Associates are recruiting for an experienced Service Delivery Manager to lead, develop and continuously improve IT Service Management across a complex and regulated organisational environment based in Trowbridge. This is a senior leadership role responsible for operational IT service excellence across corporate systems while ...

connectivity and collaboration is the key to enabling secure data driven success. About the role: We are seeking a proactive and customer-focused IT Service Desk Apprentice to join our team in providing 24/7/365 support for end users. The ideal candidate will be responsible … resolutions in the ticketing system, ensuring accuracy and completeness. Contribute to the development of internal knowledge base articles and user guides to improve self-service and troubleshooting. Communicate with end-users to update them on the status of open issues and provide clear instructions for resolution. Prioritise and escalate ...

sits within the New Style of IT (Deployed) programme and works closely with the Customer Authority to deliver a structured end-to-end Release Management capability . You will coordinate releases across multiple applications and delivery teams , ensuring strong governance across Change and Release processes . The role requires … close collaboration with service teams, delivery teams and customer stakeholders to maintain release quality, schedule control and operational stability . The Role Manage the full Release Management lifecycle across multiple applications. Schedule and coordinate releases across delivery teams and service environments. Manage the release process from development ...

sits within the New Style of IT (Deployed) programme and works closely with the Customer Authority to deliver a structured end-to-end Release Management capability . You will coordinate releases across multiple applications and delivery teams , ensuring strong governance across Change and Release processes . The role requires … close collaboration with service teams, delivery teams and customer stakeholders to maintain release quality, schedule control and operational stability . The Role Manage the full Release Management lifecycle across multiple applications. Schedule and coordinate releases across delivery teams and service environments. Manage the release process from development ...

momentum. Facilitate and lead governance meetings and delivery reviews with relevant stakeholders. Produce accurate reporting and delivery updates for stakeholders and management. Support budget management, forecasting and business case development for products and services. Contribute to transition activities and delivery readiness within operational programmes. Ensure completed deliveries are reviewed … lessons learned are captured for continuous improvement . Product Delivery Manager Skills and Experience Strong IT Service Management background . Experience delivering products using Agile or Scrum delivery frameworks . Knowledge of Lean delivery approaches and backlog management tools such as Jira . Experience managing delivery risks ...

environments. Your day will include supporting and improving VMware infrastructure, administering Windows Server environments, and helping ensure continuity through effective backup, recovery, and change management practices. Youll work on site at our unique facility to support and improve air-gapped infrastructure. This is a collaborative, hands-on role, working … processes using Veeam, ensuring data resilience and business continuity. Part of your role will include keeping technical documentation up to date, and contributing to service stability through proactive maintenance, system improvements, and adherence to change control processes. The invaluable experience youll bring, to help us achieve more Were expecting ...

network design artefacts across various stages of the project lifecycle. Support system testing activities, troubleshooting, and resolving network issues promptly. Collaborate with system and service management teams to maintain system integrity and security. Ensure configurations align with security standards, with experience in routing protocols such as OSPF ...