18 of 18 Service Management Jobs in Farnborough

Service Management Lead (DV Cleared) Location: Hampshire - Site Based Security Clearance: DV Clearance Essential Contract: Contract Opportunity About the Role We are seeking an experienced Service Management Lead to support the successful transition of new and changed IT services into live operational environments. The role will … bridge between project delivery teams, Service Management, Operations and Support functions , ensuring that all operational, technical and business readiness activities are completed, documented and approved before go-live. You will take ownership of operational acceptance, service transition, support models, knowledge transfer, training, documentation, risk management ...

Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. The IT Service Operational Readiness Lead is responsible for ensuring that new or changed IT services are fully prepared for operational support before deployment into live environments. … This role acts as the bridge between project delivery teams, service management, operations, and support functions to ensure all operational, technical, and business readiness activities are completed, documented, and approved. The role supports successful service transitions by coordinating operational acceptance, support models, knowledge transfer, training, documentation, risk ...

underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Service Desk Ops Manager Location: London (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful … subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. You will lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience ...

summary NHUC are looking for an experienced and motivated Remote Monitoring Service Manager to lead the operational delivery of our newly established Remote Monitoring service. This is an exciting opportunity to play a key role in transforming patient care through digitally enabled services that support people to remain safely … home while reducing reliance on urgent and emergency care services. As the operational lead, you will be responsible for service mobilisation, performance management, workforce leadership, stakeholder engagement, quality assurance, and continuous service improvement. You will work closely with NHUC senior leaders, system partners, subcontractor providers, and digital ...

experienced Service Manager looking to broaden your service design expertise in high-profile, secure client environments where precision matters? or do you already have service design experience and want a fresh challenge? Joining our established Service Management team as a Service Design Manage … designing end-to-end services for distinguished client accounts operating within secure environments. You’ll work closely with Solution Architects, project teams and service leaders to turn requirements into robust, scalable service models – ensuring services are designed right first time and are ready for successful delivery and operation. ...

seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership skills, technical expertise … ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service ...

Lead is a strategic leadership position within our client's Aerospace and Defence Division. You will be responsible for end-to-end operational delivery, service excellence, and continuous improvement of critical defence and aerospace programmes. This role leads a multi-disciplined Service Delivery team encompassing Wintel, Linux, Virtualisation … role where you will work directly with customers, internal stakeholders, and programme teams to ensure contractual commitments are met whilst driving operational transformation and service maturity. Key Responsibilities Service Delivery & Performance Management Accountable for end-to-end delivery of assigned programmes, ensuring 100% SLA adherence across availability ...

Requirements At Lenovo Solutions & Services Group (SSG), we are seeking an experienced and results-driven Transition Delivery Manager to lead customer transitions and complex service implementations across the EMEA region. You will drive delivery excellence, oversee a portfolio of strategic projects, and lead a high-performing team while championing … Lead end-to-end transition programs across the regional portfolio, ensuring projects are delivered on time, within budget, and aligned with contracted business and service requirements, while proactively managing scope, risks, dependencies, and commercial considerations. Act as the program lead for strategic and high-profile implementations, driving successful execution ...

partnership with some of the most brilliant minds. The Role As a Senior Systems Specialist, you will provideexpert-level support and leadership in the management of QinetiQ’s SAP SuccessFactors platform. Operating within Enterprise Digital Services, the role is accountable for ensuring system is secure, resilient, and aligned with … evolving business needs. Day-to-day, you’ll lead on system design, integration, and service improvement initiatives, working closely with stakeholders across geographies to deliver high-quality outcomes. By combining deep technical expertise with strategic insight and mentoring capabilities, the role drives operational excellence, enhances user experience, and contributes ...

leadership and Subject Matter Expertise across SAP SuccessFactors and enterprise systems Manage system configuration, security, governance, and compliance Lead system support, incident resolution, and service delivery Oversee integrations, data management, and system lifecycle activities Collaborate with stakeholders, vendors, and third-party partners Drive continuous improvement, documentation, testing … Experience configuring, supporting, integrating, and optimising SuccessFactors modules Proven ability to shape system roadmaps and lead design and enhancement initiatives Strong governance, security, and service management knowledge Excellent stakeholder, vendor, and communication skills Results-driven with strong analytical and problem-solving capabilities Essential Qualifications: Technical degree ...

that our clients use technology. The Role: Parico is seeking an experienced and customer-focused Product Manager to lead the development and lifecycle management of digital products and technology services. The successful candidate will be responsible for defining product vision, creating product strategies, managing roadmaps, and working closely with … market opportunities, emerging technologies, and industry trends to inform product direction. Conduct competitor analysis and market research to support strategic decision-making. Product Roadmap Management Own and maintain the product roadmap, ensuring priorities align with strategic goals. Balance customer requirements, technical debt, regulatory requirements, and business priorities. Translate strategic ...

solving difficult technical challenges and wants their work to have real operational impact. What You’ll Do This role is a balance of team management and project delivery and requires a solid understanding of platform engineering domains across multiple projects in: Cloud Platforms (Azure/Google), Developer Platforms, GitOps … Platforms & Servers, Infrastructure-as-Code (Terraform), Scripting & Automation (Python, Ansible), Containerisation (Kubernetes, Docker, Podman) and Service Management (ITIL). Responsible for line managing engineers and their skills; ensure skills are developed and aligned to business strategy and needs. This role blends strong people management capability with good ...

infrastructure improvements . Work closely with architecture, engineering and cross-functional teams. Proactively identify and resolve defects and recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line/Senior Infrastructure ...

infrastructure improvements . Work closely with architecture, engineering and cross-functional teams. Proactively identify and resolve defects and recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line/Senior Infrastructure ...

work to have real operational impact. What You’ll Do As a Technical Assurance Delivery Coordinator, you’ll work closely with engineering, delivery, and service teams to ensure that delivery activities are aligned to agreed standards, governance processes, and lifecycle controls. The focus of the role is on tracking … Support Coordinate assurance activities across projects and delivery workstreams. Maintain governance frameworks, templates, and reporting packs. Track progress against delivery lifecycle checkpoints (SDLC, STLC, Service Transition). Support preparation for governance boards, audits, and assurance reviews. Ensure required documentation is complete, up-to-date, and stored appropriately. Delivery Coordination ...

work to have real operational impact. What You’ll Do As a Technical Assurance Delivery Coordinator , you’ll work closely with engineering, delivery, and service teams to ensure that delivery activities are aligned to agreed standards, governance processes, and lifecycle controls. The focus of the role is on tracking … Support Coordinate assurance activities across projects and delivery workstreams. Maintain governance frameworks, templates, and reporting packs. Track progress against delivery lifecycle checkpoints (SDLC, STLC, Service Transition). Support preparation for governance boards, audits, and assurance reviews. Ensure required documentation is complete, up-to-date, and stored appropriately. Delivery Coordination ...

shape the SuccessFactors roadmap, drive platform optimisation and support wider HR transformation initiatives. The role combines deep SAP SuccessFactors expertise with operational leadership, stakeholder management and change management, ensuring the organisation continues to maximise the value of its HR technology platform. Key Responsibilities Act as the technical … administration, configuration, maintenance and optimisation of SuccessFactors modules. Define and maintain the SuccessFactors roadmap in partnership with HR stakeholders, Enterprise Architecture and service owners. Lead platform enhancements, continuous improvement and user adoption initiatives. Manage SuccessFactors releases, assessing new functionality and coordinating testing, communication and deployment. Support integrations between SuccessFactors ...

customer. The emphasis is on architecture governance, design assurance, cross-domain coordination, and technical influence. Delivery suppliers remain accountable for producing their supporting Service Designs, High-Level Designs (HLDs), Low-Level Designs and implementation artefacts. Working Relationships Customer architecture leadership and other SDT disciplines, including security and applications. Security … assurance staff, risk owners, accreditors/assurance authorities and operational stakeholders. Solution-provider architects, service designers, engineers, programme teams, test teams and service management. Architecture boards, design reviews, technical working groups and SAFe delivery forums. Key Responsibilities Infrastructure and Platform Architecture Contribute to the development and maintenance ...