IT Service Desk Analyst (1st Line Support)
- Hiring Organisation
- 4Square Recruitment Ltd
- Location
- Guildford, Surrey, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £15.00 - £22.00 per hour
Service Desk Analyst (1st Line Support) Location: Guildford Contract: 12 months The Role We are looking for a customer-focused 1st Line IT Service Desk Analyst to join our IT team, providing front-line technical support to internal users across multiple sites. You will act as the first … point of contact for IT-related incidents and service requests, ensuring issues are logged accurately, investigated efficiently, and either resolved or escalated in line with agreed Service Level Agreements (SLAs). Key Responsibilities Act as the first point of contact for IT support, handling incidents and requests ...