1 of 1 Service Management Jobs in Knutsford

Rate: £500 per day - PAYE via Umbrella Role Description: Business Analyst responsible for capturing & defining business requirements and governance related materials ensuring delivery of those requirements within the IT Service Management function ServiceNow Generative AI capabilities. Key Accountabilities: Accountable for capturing Gen AI requirement specifications for enhancement requests for existing ITSM/ITOM tools and processes within agreed … in business and operational architecture design with a solid understanding of implications on adjacent business areas. In-depth knowledge of the breadth of services and products offered by IT Service Management and the business areas supported. Essential Skills/Basic Qualifications: Proven experience of working as a business analyst to drive out and capture business processes and requirements. More ❯