18 of 18 Service Management Jobs in Cheshire

Business Unit: Information Technology Life on the team Location: Preston Hours: Full-time Security Clearance: Active SC Clearance required We are seeking an experienced Service Operations Command Lead to join Computacenter on a strategically important customer programme. Working within the customer's Command Centre, you will act as Computacenter … senior operational representative, providing leadership, coordination and decision-making across major incidents, service-impacting events and operational activities. This role combines operational leadership, stakeholder management and service management expertise. You will work closely with customer stakeholders, suppliers and Computacenter technical teams to ensure appropriate prioritisation, effective ...

Incident Management Analyst Contract: 12 months Location: Chester Working Pattern Training Phase - First 2 Months Monday to Friday 7:00am - 4:00pm UK time Operational Shift Pattern Once fully operational, the role will operate on a rotating shift pattern: Shift A: Sunday to Thursday, 7:00am - 4:00pm Shift … Tuesday to Saturday, 7:00am - 4:00pm Role Overview We are seeking an experienced Incident Management Analyst to join a complex enterprise environment within the Financial Services sector. The successful candidate will be responsible for the end-to-end management of enterprise incidents, with a particular focus ...

touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Incident and Problem Management Analyst (SC Cleared) Job Type: Permanent Location: Warrington, UK Mode of Working: Hybrid Number of hours: 40 hours per week – full time Ready … utilize your experience and expertise in Incident and Problem Management Analyst? We have an exciting role for you – Incident and Problem Management Analyst! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through ...

Description Purpose of the role To collaborate with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. Accountabilities Development, implementation and maintenance of IT service processes, activities, delivery … from various sources to enhance the effectiveness and efficiency of the current delivery processes and support the identification of improvement areas within the IT service delivery processes. Collaboration with the bank to assess their needs and the technology team to understand their capabilities to provide an efficient and effective ...

experienced customer service leader who is passionate about improving service, developing high-performing teams and delivering better outcomes for customers? Residential Management Group (RMG) is looking for a Customer Service Manager to provide end-to-end leadership across our 24/7 Customer Service Centre … Service Desk and Complaints function. This is a senior and influential operational role where you'll ensure our customers receive a consistent, efficient and high-quality service from their first contact through to resolution. You'll bring teams and service areas together, translate strategic priorities into effective ...

experienced customer service leader who is passionate about improving service, developing high-performing teams and delivering better outcomes for customers? Residential Management Group (RMG) is looking for a Customer Service Manager to provide end-to-end leadership across our 24/7 Customer Service Centre … Service Desk and Complaints function. This is a senior and influential operational role where you'll ensure our customers receive a consistent, efficient and high-quality service from their first contact through to resolution. You'll bring teams and service areas together, translate strategic priorities into effective ...

Customer Service Liaison Macclesfield |Full-Time |On-Site (5 Days per Week) Join a Team Where Customer Service Makes a Difference Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're looking for a Service Desk Customer Liaison … become the vital link between our customers, engineers, and service teams, ensuring every request is handled efficiently and professionally. This is an exciting opportunity for a proactive and organised individual who enjoys problem-solving, building relationships, and making a real impact on the customer experience. The Opportunity ...

Service Desk Customer Liaison Macclesfield |Full-Time |On-Site (5 Days per Week) Join a Team Where Customer Service Makes a Difference Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're looking for a Service Desk Customer Liaison … become the vital link between our customers, engineers, and service teams, ensuring every request is handled efficiently and professionally. This is an exciting opportunity for a proactive and organised individual who enjoys problem-solving, building relationships, and making a real impact on the customer experience. The Opportunity ...

technology addresses persistent challenges of the business-to-business and business-to-consumer world. We design and operate many leading digital software-as-a-service products that enable sustainable economic growth and reinforce trust and security in our societies. If you are a highly-skilled Cloud Services Engineer, specialising … connect with our clients to design, build and operate infrastructure and cloud services. Production services have people in roles covering Operations, Architecture, Project Management and Service Management. We cooperate in DevOps teams with our customers, both internal and external. We work in an open, honest and collaborative environment. ...

world. Ivanti’s mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build … other cross-functional teams to have a best support experience for Ivanti customers. To provide enterprise-level technical and functional support for Ivanti Enterprise Service Management products to global customers, partners, and internal staff through troubleshooting and diagnosis. To participate in the continuous improvement of Ivanti products, solutions ...

portfolio. You will be responsible for the planning, coordinating, and delivery of defined process deliverables requiring engagement from teams across multiple organizations. You will management device and asset lifecycle management. You will be looking after desktop hardware forecasting and procurement oversight Risk & Process Management Activities Meeting and Reporting … management Device & Asset Lifecycle Management. Desktop Hardware Forecasting &Procurement. Product Transition Management. Reporting & Reconciliation. Vendor Relationship Management. Governance Reporting & Audit What we are looking for: Audit, Risk, Compliance, Business Control or contact centre/end user support servicing environment experience Risk and control related transformation or strategic planning. Knowledge ...

engineering teams to improve application reliability, performance, and operational resilience. You will also leverage monitoring and observability tools to proactively identify issues and minimise service disruption. To be successful as an Application Support Engineer, you should have: Strong AWS knowledge from an application support and operational support perspective, including … with an understanding of release and deployment practices Experience using monitoring and automation tools such as Kibana, AppDynamics and other observability platforms to support service performance and operational excellence You may be assessed on the key critical skills relevant for success in the role, such as risk and controls ...

transfers, and all other applicable data items Daily interaction with Xplan, PULSE, Symphony, Fusion and Third Party systems adhering to applicable SLAs and workflow management Adherence to all departmental procedures Close liaison with other teams and departments across the business to ensure all processes run smoothly and effectively Document … management - ensure documentation is scanned/saved and archived in accordance with department operating procedures Assist the Incident Management and Service Management Teams in the resolution of queries Participation in the Appraisal and Development Scheme To inform Line Manager of areas of concern and issues that ...

technical documentation and specifications related to cryptographic designs and implementations. Provision of subject matter expertise in cryptography methodologies. To manage and support the service management of cryptography solutions consumed by the Bank globally, in line with Technology Controls and Standards, including but not limited to Incident/Problem … content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset ...

Barclays seeks an IT Asset Catalog Analyst to collaborate with technology teams and optimise IT service management processes for the bank. The role focuses on asset lifecycle governance, data analytics, and reporting to support decision making. You will work to ensure efficient service delivery aligned with regulatory … requirements, develop KPIs, and train staff on updated ITAM/ITSM practices. Based in Knutsford, the position requires strong analytical and stakeholder management skills. #J-18808-Ljbffr ...

security policies to protect sensitive data, secure third‐party access and support workforce mobility initiatives. Collaborate with Security Architecture, End User Computing, Identity & Access Management and Security Operations teams to deliver secure browser‐based access solutions. Support browser modernisation initiatives that replace traditional VPN and endpoint‐centric security controls … Governance Lead operational readiness and transition requirements from design/build phase to BAU Lead policy governance, including rule review, optimisation, recertification, and compliance management processes. Drive continuous improvement of network security operations through automation, policy simplification, and control standardisation. Identify opportunities to reduce operational risk through proactive firewall ...

ensure compliance and security best practice across the business. You will also assist with maintaining and improving the company’s accredited Information Security Management System (ISMS), with a particular focus on ISO 27001 and Cyber Essentials Plus requirements. In addition, you will work collaboratively with the wider Cyber Security … standards, procedures and technical documentation. Monitor security events and alerts, conducting threat detection, investigation and incident response activities to minimise business impact. Perform vulnerability management activities, including vulnerability identification, risk assessment, remediation tracking and reporting. Conduct threat intelligence research, analysing emerging threats, vulnerabilities and attack techniques, and recommend appropriate ...

Barclays in Knutsford is seeking an IT Asset Catalog Analyst to join the IT service management team. You will collaborate with technology teams to optimise the IT asset catalog, oversee lifecycle for software and hardware, and support delivery and governance. The role requires analytical thinking, strong … Excel skills, experience with asset management tools such as ServiceNow and SCCM, and knowledge of ITAM/ITSM modules. You will develop KPIs and report on risk and controls. #J-18808-Ljbffr ...