11 of 11 Service Management Jobs in Cheshire

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Service Desk Analyst Located: Warrington (Ricoh operate a vibrant working policy giving you flexible hybrid working options) Package: Competitive Salary, Benefits, Pension About Ricoh: Ricoh is a global … sustainable and profitable. Find out more about Ricoh Today What you will be doing Provide first line logging, diagnosis and resolution of incidents and service requests that enter the service desk via phone call, email or self-service portal to ensure a high level of customer service ...

Title: Incident Management Analyst/Major Incident Analyst Contract Type: Temporary Daily Rate: Circa £450/Day Contract Length: 12 Months Location: Chester Office (4 days in the office) Working Pattern: Full Time Shift: Sunday-Thursday or Tuesday-Saturday (07:00 - 16:00) Are you ready to take … pivotal role in a high-energy environment? Join our dynamic Global Command centre team as an Incident Management Analyst and become a critical player in ensuring the availability and performance of technology services! About the Role: As part of our commitment to operational excellence, you will oversee major incidents ...

Title: Incident Management Analyst/Major Incident Analyst Contract Type: Temporary Daily Rate: Circa £450/Day Contract Length: 12 Months Location: Chester Office (4 days in the office) Working Pattern: Full Time Shift: Sunday–Thursday or Tuesday–Saturday (07:00 – 16:00) Are you ready to take … pivotal role in a high-energy environment? Join our dynamic Global Command centre team as an Incident Management Analyst and become a critical player in ensuring the availability and performance of technology services! About the Role: As part of our commitment to operational excellence, you will oversee major incidents ...

Keep business-critical IT services running—wherever the site, whatever the challenge. Our Client has a requirement for a Second Line Field Service Engineer, who will be required to work on a full time contract basis in a highly mobile, multi-site role. Role Purpose: Provide consistent … ground L2 IT support across multiple sites to ensure service continuity. Act as a key link between IT and the business, supporting Service Desk and stakeholder engagement. Proactively reduce site-based issues through guidance, communications and end-user training. Job Role Responsibilities: Deliver hands-on L2 end-user ...

reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined … with commercial strategy, driving contractor performance and procurement delivery. What you'll be doing Leadership of a specific spend category team, comprising a market management, sourcing delivery, and supplier collaboration capability. Responsible for building influential relationships with relevant business stakeholders through the implementation of the full business partnering model. ...

reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined … with commercial strategy, driving contractor performance and procurement delivery. What you'll be doing Leadership of a specific spend category team, comprising a market management, sourcing delivery, and supplier collaboration capability. Responsible for building influential relationships with relevant business stakeholders through the implementation of the full business partnering model. ...

bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering … improve the service to customers and stakeholders. Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance. Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self ...

team, build strong relationships with stakeholders and vendors, and drive continual improvements across our business systems. If you’re ITIL‐qualified, experienced in IT service management, and passionate about helping teams grow while keeping systems reliable, this could be the perfect next step in your career. Key Accountabilities … helpdesk. This includes: Daily monitoring of production services. First line issue analysis and intra team escalation. Workload balancing for the BST. Timely provision of service requests. Key relationship management. Attend Service Delivery sessions with key jurisdictional and group stakeholders to ensure support standards are maintain. Be responsible ...

Collaborate with Software Development and DevOps teams to meet infrastructure and deployment needs. • Research, recommend, and implement improvements to enhance system efficiency, reliability, and service levels. • Create and maintain documentation for infrastructure technologies and ensure all changes follow appropriate change management processes. • Ensure all systems and environments comply … priorities, meet SLAs, and maintain excellent communication with stakeholders • Proactive approach to keeping up with emerging technology trends and industry developments Desirable: • Understanding of Service Management disciplines, ideally aligned with the ITIL framework • Proven ability to build strong relationships with internal and external stakeholders • Experience working alongside software ...

project meetings, steering groups, and stakeholder updates to ensure project alignment and momentum. Engage with key internal stakeholders across HR, IT, Architecture, Testing, and Service Management teams. Manage third-party software vendors and consultants to ensure deliverables meet quality, time, and cost expectations. Apply structured change management … 500k and coordinating cross-functional teams. Qualifications: Degree or Diploma in Computing, Business Administration, or a related subject (or equivalent experience). Advanced Project Management qualification (e.g. Prince2 Practitioner) – Essential Agile/SAFe accreditation – Beneficial This contract presents a high-impact opportunity for a driven and capable IT Project ...

Collaborate with Software Development and DevOps teams to meet infrastructure and deployment needs. * Research, recommend, and implement improvements to enhance system efficiency, reliability, and service levels. * Create and maintain documentation for infrastructure technologies and ensure all changes follow appropriate change management processes. * Ensure all systems and environments comply … priorities, meet SLAs, and maintain excellent communication with stakeholders * Proactive approach to keeping up with emerging technology trends and industry developments Desirable: * Understanding of Service Management disciplines, ideally aligned with the ITIL framework What you get in return: * £40,000-£50,000 per annum + bonus + benefits ...