6 of 6 Service Management Jobs in Leatherhead

restricted operating environments across multiple regions and time zones. Reporting to the Director, Networks and Infrastructure, the successful candidate will be accountable for service availability, performance, capacity, security, resilience, lifecycle management, operational support and continuous improvement across the assigned portfolio. Key Responsibilities Lead, develop and hold accountable … network and remote site connectivity services. Manage the operation and lifecycle of routers, switches, wireless infrastructure, software defined WAN platforms, network controllers and associated management technologies. Oversee data centre network services, including leaf and spine architectures, VXLAN, EVPN, routing, segmentation and high availability. Maintain reliable connectivity between data centres ...

Client Connector (ZCC), helping to strengthen security controls while enabling a modern, distributed workforce. Partnering closely with cybersecurity, networking, identity, endpoint, cloud, infrastructure, and service delivery teams, you will design, implement, and support secure access solutions that improve user experience, reduce operational risk, and advance KBR's Zero Trust … operational trends across the Zscaler ecosystem. Troubleshoot complex client connectivity, authentication, application access, policy enforcement, and cloud security issues independently. Support deployment, lifecycle management, upgrades, remediation, and troubleshooting of Zscaler Client Connector across Windows, macOS, iOS, and Android devices. Partner with endpoint management teams to deploy and maintain ...

work independently while acting as a senior technical resource for colleagues is also essential. This role does not include formal supervisory or people-management accountability**Key Responsibilities****Linux Systems Administration*** Administer, configure, patch, harden and upgrade enterprise Linux server platforms, with particular emphasis on Red Hat Enterprise Linux … access integration, SSH, DNS client configuration, time synchronisation, software repositories, filesystems, logging and scheduled services.* Automate repeatable administration using shell scripting and configuration-management or orchestration tooling.* Monitor Linux performance, availability, capacity and security, and resolve complex operating-system and application integration issues.* Maintain build standards, technical documentation, operational ...

coordinate and execute direct-to-CSP transfers from EA, MCA-E, MCA-I and PAYG arrangements into the Bytes CSP programme. Risk and remediation management: Identify transfer constraints, dependencies and incompatibilities, coordinate remediation activity and elevate issues that could affect successful delivery. Customer and stakeholder coordination … primary customer contact throughout the onboarding process, coordinating activity across the customer, Bytes, Microsoft and relevant third parties. Service continuity and validation: Protect existing Azure resources and configurations throughout the transfer process and validate successful completion before handover. Governance and documentation: Maintain accurate engagement records, transfer plans, approvals, risk ...

Skills: - Have existing knowledge of the following technologies: - o Azure o Microsoft 365 o Microsoft Defender (for Cloud, O365, Identity & Email) o Intune Device Management o Exchange/SMTP/365 messaging support & administration o Zero trust technologies such as Zscaler, o Windows 11 and Windows server. - Investigate … resolve 3rd line support issues, working closely with suppliers when required. - Maintain and support the IT Infrastructure in line with agreed Service Level Agreements (SLAs). - Support change delivery utilising an ITIL service management framework - Have demonstratable experience in larger scale environments (1000+ users). - Knowledge ...

experience Contribute to automation initiatives using technologies such as PowerShell, Python, Terraform, and APIs Assist with incident response, vulnerability remediation, risk assessments, and continuous service improvement Produce technical documentation, operational reporting, and platform metrics What We're Looking For Strong hands‐on experience with Zscaler Internet Access … certificates, and authentication services A solid understanding of enterprise networking concepts including routing, firewalls, proxies, VPNs, and network security Experience working within structured IT service management and change control environments Strong communication skills and the ability to work effectively with both technical and non‐technical stakeholders Desirable Experience ...