1 of 1 Service Management Jobs in Leatherhead

in addition to a wider portfolio of SaaS applications and on-premise services, IT provides Modern Workplace, Compute & Storage, Networks, Communications, AV and Security. Management of IT systems is the responsibility of the Head of IT Operations, with the support of the IT Systems Engineer, IT Desktop Engineer. Based … services across the organisation. Key Accountabilities Day-to-day end users support, performing troubleshooting and fault analysis of technology issues raised by ESP staff. Management of Joiners, Movers and Leavers processes, ensuring the efficient onboarding and offboarding of staff. This includes devices setup, user account administration and new joiner … asset records Collaboration with third party Network Support teams to resolve networking issues, including the completion of network patching Raising issues with third-party service providers, e.g. managed firewall services, software developers, cloud services Creation and maintenance of IT documentation including user guides, operating procedures and asset information Support More ❯