Onsite Support Engineer 269132
Brentford, Middlesex, United Kingdom
Little Fish (UK) Ltd
about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Littlefish is seeking an enthusiastic and skilled Onsite Engineer to join our expanding Service Delivery team. As an Onsite Engineer, you will be the face of Littlefish's exceptional technical support, providing direct, walk-up assistance to a diverse range of users across … Your support will cover desktop, laptop, printer, telephony, and application issues, along with involvement in application and network/server troubleshooting. Working closely with the Onsite Team Leader and Service Delivery Manager, you'll have the opportunity to work hands-on with cutting-edge technologies. Your role will be vital in delivering seamless IT experiences for our customers. Effective … communication, managing technical queries, and adhering to service-level agreements (SLAs) will be key to your success. What will you be doing on a day-to-day basis? BAU Support: Providing walk-up assistance and resolving IT issues in a fast-paced environment. Joiner, mover, leaver support: Setting up new hardware and supporting user inductions. Floorwalking: Proactively assisting users More ❯
Employment Type: Permanent
Salary: GBP Annual
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