1 of 1 Service Management Jobs in North London

Diagnose and resolve hardware, software, and network issues Set up and configure desktops, laptops, printers, mobile devices, and workstations Manage Active Directory, Office 365, MDM solutions, and CRM/Service Management Systems Assist with rollouts of updates, new technology, and mobilisation projects Maintain technical documentation and provide end-user training Support I.T-led strategies to improve efficiency across … and ensure workstation setup meets compliance standards What We’re Looking For: A practical, hands-on mindset with great attention to detail Previous experience in an I.T support or service desk role Excellent communication skills – able to explain tech clearly to both experts and non-experts Strong problem-solving abilities and a customer-first approach Familiar with Microsoft Windows …/2016+, Office 365 Experience with Active Directory, Azure, and antivirus/cybersecurity tools Confident using hand tools and small power tools Ability to multitask under pressure while maintaining service levels More ❯