3 of 3 Service Management Jobs in Norwich

Job summary The Digital Services department has a culture of service improvement where an agile and responsive Digital Service function holds a mature dialogue as a partner with internal and external stakeholders. The department enables an organisation where staff have the right information tools to do their roles … as information citizens in a connected community.The Digital Services function supports all internal, clinical and corporate needs as well as a number of external service customers within Norfolk which is led by a Head of Digital Services with four teams (Customer Services, Infrastructure Services, SystmOne IT and Security & Change … . Customer Services comprises of a Service Desk team which provide first line technical support, acting as a single point of query into the organisation and a Desktop team which covers a geographical spread of 3,300 miles. The SystmOne IT team, the Infrastructure team and Security and Change More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a talented … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

Associate (Data and Service Management) Norwich Permanent £23,500 per annum plus benefits Our client a leading Financial organisation are seeking an Associate within their Data Management Team. The main purpose of the role witl be Onboarding of new deals into the system of record, providing a … full service up to data sign off in line with agreed client KPI's. Maintaining system of record, updating and validating new data as it is received. Monitoring of Tenancy Schedule inbox, ensuring all tenancy data is processed in line with agreed SLA's. SKILLS AND COMPETENCIES: Posses strong More ❯