1 of 1 Service Management Jobs in Rugby

and develop your team, fostering a collaborative, solution-oriented culture. Oversee the delivery of high-quality IT support services to internal stakeholders, ensuring that service levels are met or exceeded. Manage escalations and complex technical issues, ensuring that they are resolved in a timely and efficient manner. Develop and … to detail and a proactive approach to problem-solving are essential, particularly when managing escalations and ensuring high-quality IT support. Experience with IT service management tools is an advantage, though full training on our systems will be provided. A strong desire to lead by example, drive team … Benefits including: Holiday of 23 days’ basic + 8 bank holidays in a complete year, increasing to 28 days basic with our length of service programme Healthcare – Westfield Health Cashplan scheme, access to money back on dental, optical, consultation, therapy treatments and wellbeing treatments, hospital treatment insurance, Employee Assistance More ❯