10 of 10 Service Management Jobs in Warwickshire

Service Designer Opportunity to play a pivotal part in a collaborative, cross functional team for a well-established household name and key player in their industry. £70,000 - £80,000 p/a Car or Car allowance monthly up to £7K p/a Private Healthcare Hybrid - Warwickshire To … side and your role will involve leading in the Design, Transition and Assurance of their services. You will oversee the production and update of service operating models, technical and architectural governance inclusive of all aspects of governance and regulations. As well as understanding the technical side of IT and … Service Design you will have superb soft skills across communication, planning and being able to discuss with both Technical and non-technical people, crucially you will have demonstrable experience of having done this commercially in the past also. What you will need SME level in Service Design in More ❯

package Closing date: 16 May 2025 Data Asset Analyst - 15 Month FTC Take the lead in managing and developing NFU Mutual's Data Asset Management catalogues. Stay ahead of emerging data management tools, trends, and best practices. Hybrid working options with up to 80% home working. About the … role Are you passionate about data governance, innovation, and driving business value through effective data management? At NFU Mutual, we're on a mission to enhance and optimise our Information Asset catalogues, and we need a skilled professional to take the lead in managing, maintaining, and evolving our data … You'll ensure these catalogues align with NFU Mutual's policies and processes while supporting the business in their understanding and use of data management tools and processes. You'll support the Information Asset Management service, resolving incidents and assisting users to enhance data management capabilities More ❯

Job Title: Service Desk Team Lead Salary: £ 38,000 - £42,500 Location: Leicester (Hybrid) The Opportunity This role will see you overseeing the day-to-day operations of a busy service desk, leading a team to deliver high-quality technical support while driving service improvements. It's … a hybrid position based in Leicester, offering a collaborative environment and the chance to make a real impact on service delivery standards. Benefits: Be part of a forward-thinking, innovative organization leading the automotive retail industry. Work within a dynamic and collaborative IT team. Competitive salary and benefits Career … development opportunities within a growing business. Hybrid working Key Responsibilities Service Management: Ensure all incoming support requests (phone, email, chat, ticketing) are managed efficiently and within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, Active Directory, Intune, Microsoft 365) and provide support More ❯

issue resolution . Track and manage incidents and requests via ITCS Remedy or similar ITSM tools. Work with vendors and internal teams to ensure service levels (SLAs) are met . ? System Enhancements & Development Collaborate with Product Owners & Business Analysts to translate business needs into technical solutions. Design, test, and … ERP system changes and improvements. Support data migration from legacy systems to Oracle ERP. Maintain technical documentation on system configuration and processes. ? Compliance & Risk Management Ensure application data complies with GDPR and security policies. Conduct risk assessments and performance monitoring to optimize ERP operations. ? Stakeholder & Vendor Management Work … Experience Required Essential: Proven experience in Oracle ERP R12 , with expertise in modules such as: Finance, Supply Chain, Projects, iProcurement, Purchasing, Time & Labour, Warehouse Management . Strong SQL/PL-SQL skills for querying, reporting, and troubleshooting . Experience working within an ITIL-driven service management environment. More ❯

Infrastructure Engineer - Data Platform Services to join our CIDO department. As a Subject Matter Expert (SME), you will provide strategic expertise to ensure effective management of technical and business services within your specialist area. You will be responsible for the transition and ongoing support of relevant solutions at CBS … AWS Redshift, AWS concepts & practices, Agile methodologies, ServiceNow, and Jira Knowledge of SQL Server databases, supporting applications within AWS and Azure, and understanding systems management procedures in a large, mission-critical environment Experience with capacity planning, performance tuning, proactive monitoring, ITIL-based service management, and creating documentation More ❯

profile: Higher education with IT background (University degree is an asset). At least 5 years of experience in application support. Experience with IT service management frameworks (ITIL) and ticketing systems. Experience with automation and scripting, knowledge of programming languages. Knowledge of cloud. Possess or be able to More ❯

improving operational efficiency. In this role, you will work closely with business and technical partners, subject matter experts, and internal Cyber, D ata, and Service Management and other teams, in the delivery and support of applications. You will seek to ensure that the needs of business users are … continuous improvement is being achieved. Other key accountabilities include:- Oversee the daily operations of Central Functions applications systems, ensuring high availability and performance. Deliver Service Requests and Small Improvement Requests to SLA. Ensure resources are allocated to support business as usual and project work in accordance with the relevant More ❯

customer experiences, improve efficiency and reduce business costs, helping us to lower prices. You'll support your squad by enabling performance, compliance and risk management by sharing your expertise, judgement and passion for delivering quality solutions for our HR Applications (ie., Oracle Cloud HCM). We use a variety … in learning and HR products. You'll also lead the implementation of Oracle Cloud HCM and Cornerstone Projects as well as day-to-day service management of HR applications such as Oracle Cloud HCM & Cornerstone. Possess implementation/support experience of Oracle Cloud HCM modules & Cornerstone modules. Understand … maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply). More ❯

and develop your team, fostering a collaborative, solution-oriented culture. Oversee the delivery of high-quality IT support services to internal stakeholders, ensuring that service levels are met or exceeded. Manage escalations and complex technical issues, ensuring that they are resolved in a timely and efficient manner. Develop and … to detail and a proactive approach to problem-solving are essential, particularly when managing escalations and ensuring high-quality IT support. Experience with IT service management tools is an advantage, though full training on our systems will be provided. A strong desire to lead by example, drive team … Benefits including: Holiday of 23 days’ basic + 8 bank holidays in a complete year, increasing to 28 days basic with our length of service programme Healthcare – Westfield Health Cashplan scheme, access to money back on dental, optical, consultation, therapy treatments and wellbeing treatments, hospital treatment insurance, Employee Assistance More ❯

EVERYTHING YOU NEED TO KNOW In this new role at Severn Trent, we're looking for an experienced Salesforce Engineer with experience of Field Service Management (FSM) who will support the stabilisation, integration, and continued maintenance of the application into our business. As an experienced engineer in the … close collaboration with our Enterprise & Solution Architects to ensure the future of the applications is fit for purpose. Other key responsibilities include: Providing customer service support by troubleshooting application issues and documenting root causes, keeping stakeholders updated. Ensuring standard requests are completed within SLA and small application changes are More ❯