10 of 10 Service Management Jobs in Warwickshire

internal teams, external suppliers and technology partners, you will provide technical expertise, drive innovation and identify opportunities for continuous improvement across network infrastructure and service delivery. This is an excellent opportunity for a technically strong professional who enjoys solving complex problems, influencing technical decisions and helping shape the future … technical information and recommending appropriate solutions. Driving continuous improvement and innovation across network infrastructure and architecture, evaluating emerging technologies and identifying opportunities to enhance service delivery. Ensuring network solutions align with business objectives and digital strategy, identifying potential risks and recommending appropriate mitigation measures. Conducting impact assessments and quality ...

programmes Strong Oracle Cloud and Azure/cloud-platform knowledge Expertise in integration architecture and technology governance Working knowledge of security architecture, environments, release management, DevOps and CI/CD Desirable NHS or public-sector experience TOGAF certification Azure Architect certification Oracle Cloud Architect certification ITIL Foundation or above … supportability, including monitoring, alerting and diagnostics. DevOps, Release & Testing Assurance: Define CI/CD, automation, Infrastructure as Code, release patterns, promotion controls and configuration management; provide oversight for integration, performance, security and operational-readiness testing. Operational Readiness & Transition: Define operational architecture, logging and monitoring standards, runbook and knowledge-transfer ...

network subject matter expert, providing technical support assurance and guidance in designated area, working unsupervised on infrastructure, network configuration and security tasks meeting required service levels and complying with procedures. To take responsibility for understanding business requirements, collecting data, delivering analysis and recommending options. To ensure the network meets … analysis and quality assurance of modifications to existing systems to support new solutions. To be commercially astute on infrastructure design, perpetually focussed on the 'service vs cost' balance and take personal ownership, fully understanding and acting upon situations that require the pursuit of purpose over process. To build ...

changes and updates with clear records of work completed.Review network capacity and performance data to identify areas for improvement.Work with Technology colleagues to resolve service issues and coordinate technical activity.Maintain accurate network documentation, including configurations and support information.Help improve network resilience through routine maintenance and practical system updates.ProfileA successful … network faults and resolve issues in a structured way.Experience of completing planned changes and recording technical work clearly.Confidence working with colleagues to resolve network service issues.Ability to maintain accurate technical documentation.Knowledge:Substantial knowledge of Cisco, Avaya telephony, Azure, AWS, zScaler, SolarWinds and sentinel gained through significant experience in similar ...

Matter Expert (SME), providing technical support, assurance and guidance within the designated area. Work independently on infrastructure, network configuration and security tasks, meeting required service levels and complying with Digital Services Directorate procedures. Ensure the network complies with all relevant industry, national, legislative and regulatory standards, maintaining consistency across … assessing the impact of modifications to existing systems and ensuring quality throughout the implementation of new solutions. Apply commercial awareness to infrastructure design, balancing service quality with cost. Take ownership of responsibilities and recognise when achieving the intended outcome must take precedence over process. The Individual Substantial experience ...

updates with clear records of work completed. Review network capacity and performance data to identify areas for improvement. Work with Technology colleagues to resolve service issues and coordinate technical activity. Maintain accurate network documentation, including configurations and support information. Help improve network resilience through routine maintenance and practical system … resolve issues in a structured way. Experience of completing planned changes and recording technical work clearly. Confidence working with colleagues to resolve network service issues. Ability to maintain accurate technical documentation. Knowledge: Substantial knowledge of Cisco, Avaya telephony, Azure, AWS, zScaler, SolarWinds and sentinel gained through significant experience ...

working model. Hybrid work expectations are subject to business needs and company policy. About the role Enterprise Network Services is a global infrastructure technology service delivery function which operates in the UK and northeast US. We deliver high-uptime LAN/WAN/Internet connectivity and voice across multiple … teams deliver faster and more safely. You'll also own the technical health, lifecycle, value and coherence of the platform, ensuring that investment decisions, service evolution and delivery outcomes remain aligned to business priorities, security requirements and measurable operational value. What you'll do As the Technical Lead ...

Company: Our client is a well-established and successful global organisation with multiple operational sites across the country. Known for delivering high levels of service to its customers, the business continues to invest in technology and infrastructure to support its operations and future growth. They are now looking … access controls within Active Directory and business applications. Support Windows Server environments and assist with ongoing system maintenance. Assist with SQL Server administration, user management, monitoring and backup activities. Support backup and recovery solutions, including performing backup checks, restores and disaster recovery testing. Assist with network infrastructure support, including ...

growing again. Right now too much knowledge sits in a few people's heads, so this hire builds the processes, documentation and central service management system that will let the business scale. You will sit on the senior leadership team, with a clear route to a Head … embed processes and documentation across operations Lead the rollout of Halo for tickets, SLAs, escalations and knowledge Manage a small technical team plus outsourced service desk and NOC partners Report operations KPIs to the leadership team every month What you will bring: Service delivery or operations management ...

growing again. Right now too much knowledge sits in a few people's heads, so this hire builds the processes, documentation and central service management system that will let the business scale click apply for full job details ...