10 of 10 Service Management Jobs in Slough

the ideal candidate will shape the strategy, design, and transformation of complex infrastructure landscapes—including Wintel, Linux, Network, Voice, Collaboration, Mobility, Observability, End-User Computing, End-User Services, and Service Desk. You will lead and drive architecture review boards and provide strategic direction. This role acts as a key advisor to senior leadership and ensures that infrastructure investments align … high-performing solutions across multiple domains: Wintel & Linux platforms Network (LAN/WAN/SD-WAN, Wireless, Firewalls) Unified Communication/Voice/Collaboration (Cisco, MS Teams) Mobility & Endpoint Management (Intune, MDM/UEM) Observability and Monitoring (ELK, Prometheus, AppDynamics, etc.) End-User Computing (VDI, physical endpoints, OS lifecycle) End-User Services and Service Desk (ITSM, automation, FCR … Architecture, with deep, hands-on exposure across all major domains. Proven track record in designing and delivering enterprise-grade infrastructure architectures at scale. Strong knowledge of ITSM, ITIL, and service management practices. Expertise in both traditional data center and cloud-native infrastructures (AWS, Azure, Hybrid Cloud). Excellent communication, leadership, and stakeholder management skills. Deep understanding of More ❯

This is a Permanent , Full Time vacancy that will close in a month at 23:59 BST . The Role Head of IT Service Delivery Join Cox Automotive Europe as our new Head of IT Service Delivery , where you'll lead a dynamic team shaping the future of technology services across a global, innovative organisation. About the Role … We're on the lookout for a strategic and hands-on leader to own the end-to-end delivery of IT services-covering Service Desk, End User Computing, Major Incident, Change & Problem Management, Service Transition, and Supplier Management. As part of our Product & Technology Group , you'll drive a culture of service excellence, lead cross-functional … improvements, and ensure a seamless experience for our teams and customers across Europe. What You'll Do Lead and develop high-performing service teams Own service management strategy aligned with ITIL and ISO standards Ensure smooth operations, change management, and major incident response Drive continual improvement through data, insight, and collaboration Act as a key liaison More ❯

to join our team and create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent diagnostics, testing, and TPMS products … scenarios. After three years of rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively engaged in researching and developing … market Contribute to the cause of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will More ❯

role We are seeking a Senior Change & Capability Manager for IT&D to cover maternity leave. This role is crucial for driving the strategy and execution of Organisational Change Management (OCM) and capability building across the global IT&D organisation. You will oversee the application of Reckitt's OCM methodology and uplift OCM capability, while continuously developing and adopting … with key stakeholder groups to uplift OCM capability. The experience we're looking for Experience in developing and delivering learning and development programs globally. Proven experience in organisational change management and setting up change networks. Strong stakeholder management and effective communication skills. Collaboration skills with cross-functional teams. Experience influencing at senior leadership level. Proven experience in a … global, cross-functional environment. Insight into market trends and emerging IT&D skills. Preferred working experience in IT&D function. The skills for success Product Development, system development, Project Management, Programme Management, Design Thinking, Process Automisation, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management More ❯

both restaurant operations and our expanding digital and customer experience capabilities. We are passionate about our restaurants and our guest experience. Technology plays a key role in delivering great service to our guests and empowering our teams. Role Overview You will have a passion for technology and the role it plays in delivering world-class experiences for both our … people and our guests. We're looking for an experienced Service Delivery Manager to take ownership of the consistent, high-quality delivery of IT services across our estate, with a particular focus on the operational performance of both our key Managed Service Provider (MSP) and non-MSP suppliers — including our front of house and back of house technology … with business needs and contractual obligations. You’ll proactively engage with stakeholders across our restaurants, and head office to understand pain points and opportunities — using that insight to shape service improvements and influence supplier performance. This is a pivotal role in making sure our outsourced partners deliver the dependable, scalable technology our teams need to run smoothly — every day More ❯

emerging business needs. Ability to promote the use of shared infrastructures and platforms to reduce costs and improve information flow. The skills for success Product Development, system development, Project Management, Programme Management, Design Thinking, Process Automisation, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Vendor Management, Outstanding Communication, stakeholder engagement, Digital Strategy, Product Solution Architecture, Cyber Security Strategy, Cyber Security, Data Privacy, Portfolio Management, Data Governance, Product Compliance, Media Analytics, advertising, Consumer Engagement, Market Value, Market Chain, Data Driven Practices, Advanced Analytics, Data Analytics, Governance. What we offer With inclusion at the heart More ❯

in the UK. The role is UK based and requires relevant ERP implementation experience within the Billing domain. *UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times and streamlined operations. By doing so, it enables … solution take ownership of the assigned modules in the project and interact with other team members (Functional Solution Architect, Developers, Testers...) also collaborate closely with the Project Manager and Service Delivery Consultants participate in the project progress meetings and proactively identify risk areas apply your expertise to deliver high quality consulting services to new and existing customers continuously develop More ❯

particularly Microsoft Azure . Experience with O365 , Okta SSO , network comms , and cloud security tools like Zscaler or Cisco SSE . A pragmatic and proactive approach to ITIL-based service management and a sound understanding of security best practices , audits, and compliance. Strong communication skills - able to influence, lead, and collaborate with both technical teams and business stakeholders. More ❯

Group Head of Operations London, UK (5 days onsite) £180,000 per annum TechHeads is currently seeking a Group Head of Operations to lead and transform the IT Service Desk function within a dynamic and fast-paced environment. This London-based role is ideal for a seasoned operations leader with a strong background in end-user and desktop support … capable of driving service excellence across a global organisation. Key Responsibilities Lead and elevate the existing IT Service Desk, ensuring best-in-class support across the business. Oversee IT support operations including desktop support, printers, PCs, Windows environments, meeting room tech, and end-user IT equipment. Manage a geographically dispersed team, fostering cohesion, performance, and accountability. Deliver exceptional … Prioritise ruthlessly and make independent decisions aligned with business needs. Take full ownership of IT support across ~650 users in 10 global offices. Autonomously drive improvements, process optimisation, and service excellence. Operate with high levels of professionalism, discretion, and leadership authority. Key Requirements Proven leadership experience in IT Operations or End-User Support in a fast-paced environment. Deep More ❯

Practical skills Cisco Switch/Router console commands Handling Fibre optic cables Understanding of Data Centre operating procedures Set up network test equipment for RFC 2544 testing Network and Service Management tool set (e.g. StableNet More ❯