1 of 1 Service Management Jobs in Wakefield

Infrastructure Directorate and reporting to the Technology Support Manager, this role plays a key part in supporting internal and external users and enhancing service desk operations. Working closely with our outsourced IT service desk partner, you will act as a key point of contact within SEG for escalations … local support, and device management, support and configuration- helping to ensure a seamless and effective support experience for all colleagues. Deliver Exceptional Support: Provide first and second line assistance for hardware, software, and systems, ensuring smooth operations for all users. Be the Key Liaison: Act as the vital link ...