6 of 6 Service Management Jobs in West Yorkshire

Service Delivery Analyst (SC Cleared) ITIL V3 - ITIL V4 Leeds (Hybrid) Permanent £55,000 - £60,000 (DOE) Service Analyst needed with active SC Security Clearance , managing and supporting Service Delivery Manager. Start ASAP ideally in March 2026. Hybrid Working - 2/3 days/week remote … work with a leading global IT transformation business specialising in delivering large-scale Government digital modernisation projects. Experience managing support services projects. Support the Service Delivery Manager, r eporting, planning and operational oversight. Assist with day today service operations, providing cover across all the Service Management ...

Service Analyst (SC Cleared) ITIL V3 – ITIL V4 Leeds (Hybrid) 6 Month Contract to £450/day (Inside IR35) Service Analyst needed with active SC Security Clearance , managing and supporting Service Delivery Manager. 6 Month Contract based in Central Leeds (Hybrid). Start ASAP in Feb/… chance to work with a leading global IT and Digital transformation business specialising in Government projects: Experience managing support services projects. Support the Service Delivery Manager, r eporting, planning and operational oversight. Assist with day today service operations, providing cover across all the Service Management practice ...

looking for a new challenge? My client is seeking a talented professional to join their dynamic team and lead the architecture for ITSM and service integration across a multi‐supplier environment. In this role, you will define and deliver the architectural roadmap for ITSM tooling—particularly around … working closely with delivery teams and major third‐party suppliers. You’ll act as the primary architect within the team, shaping end‐to‐end service integration, data architecture (incl. CMDB), and new tool integrations. You will be involved in but not limited to: Create and govern the architectural roadmap ...

leave (churn) and find ways to keep them with us. What we are looking for: Experience: 1-3 years of experience in customer support, service management, accounts receivable, or a similar relationship-driven role. Customer Focus: Proven success in managing customer relationships and a strong commitment to quality … Strong problem-solving skills and the ability to present numerical data effectively. Technical Proficiency: Experience with CRM tools (Salesforce or NetSuite) and basic project management skills are highly desirable. This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy ...

/7 on-call rota to ensure round-the-clock coverage of supported systems. Role and Responsibilities: Manage and resolve incidents and service requests in line with agreed SLAs. Investigate and troubleshoot issues across applications, databases, APIs and integrations. Participate in major incident response and contribute to root cause … writing and troubleshooting stored procedures, managing SQL Agent scheduled jobs and using SQL Server Profiler to diagnose performance and application issues. Familiarity with ITIL service management practices and working within structured SLA frameworks. Experience navigating and troubleshooting Azure Logic Apps, troubleshooting Azure Storage and supporting Azure App Services ...

delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into Group Delivery for Customers and Service Management. We are responsible to consistently deliver high quality competitive Group Delivery services, delighting our customers, and ensuring services are being delivered against measures … account. Within your area of responsibility, you will contribute to an effective governance model to matrix manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance ...