Leeds, England, United Kingdom Hybrid / WFH Options
Mastek
Head Of Service Role Leeds, UK (Hybrid) - Leeds-based with some homeworking and occasional travel to Manchester and Reading SC Eligible/Cleared Candidates About the company Mastek is an enterprise digital and cloud transformation partner that engineers excellence for customers in industries such as healthcare and life sciences … clients. For more details, please visit our website www.mastek.com About the job: Mastek has recently implemented a new government and government-client-facing service, supporting a UK service that has been deemed Critical National Infrastructure. This opportunity replaces the current contract incumbent and offers a permanent opportunity to … evolve and improve the existing service and enable the addition of future business. The Head of Service will lead and improve the service, working closely with the government client. You’ll need to be eligible for SC Clearance and will ideally have led a service in more »
Leeds (Hybrid), East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
Start asap in March/April (depending on your availability). Key skills, experience + tasks will include: Developing ServiceNow solutions for an IT Service Desk team + supporting a wider ITSM implementation/rollout for a critical national Central Government service. ServiceNow API development, web service integration … coding, scripting, customisation + configuration expertise. Developing self-service and automation, Service Portal, Orchestration + Integration Hub. Screen tailoring, workflows, reports, data imports, 3rd party software integration + documentation. Technical Environment: ITSM (IT ServiceManagement), CSM (Customer ServiceManagement, ITOM (IT Operations Management), ITAM (IT Asset Management), WSD (Workplace Service Delivery), HRSD (Human Resource Service Delivery). SC Security Clearance preferred but not essential. more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Entserv UK Ltd
an innovative team, working to define and deploy world class customer solutions using the ServiceNow platform. Providing process and technical expertise as a consulting service to clients; contributing to the design and delivery of ServiceNow solutions including customer engagement, user requirement definition, change management, engagement management, configuration … The ideal candidate will have several years experience in ServiceNow design and development preferably in a consulting environment. An understanding of Business Analysis and ServiceManagement concepts, delivery assurance principals and procedures. A high level of knowledge of the ServiceNow application and ideally experience of platform delivery and … enhancement. Have experience focused on ServiceNOW IRM ( Integrated Risk Management), GRC ( Governance Risk Compliance) and BCM ( Business Continuity Management). You will have obtained some of the following certifications: ServiceNow Certified Administrator Service Now Certified Implementation Specialist ITIL Foundation Additional specialist ServiceNow certifications or experience such as more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
LDA Learning Disability & Autism
Service Manager Application Deadline: 30 April 2024 Department: ServiceManagement Employment Type: Full Time Location: Leeds Compensation: £31,000 - £33,000/year Description Service Manager Leeds Based from home with frequent travel* £31,000 -£33,000 plus £3,000 car allowance Acuity Care Group is … leading specialist provider of Leaning Disabilities and Autism to individuals throughout the UK. We support both adults & children with long term support needs. As Service Manager, you will be responsible for the set up and mobilisation of new care packages and for the ongoing maintenance of services for a … and will need to be able to work at pace, have a good understanding of the 5 Key Lines Of Enquiry, have excellent time-management skills and be an effective communicator. You will also be required to participate in an on-call rota to provide out of hours support more »
Leeds, England, United Kingdom Hybrid / WFH Options
BJSS
Azure and GCP Data – you know quality data is the lifeblood of an organisation and have experience in Information & Data Modelling and Standards, Metadata Management, Data Condition and Quality Governance – you've been responsible for setting up and chairing review boards, design authorities or other governance approaches ServiceManagement – you're familiar with the concepts of ITIL, SIAM; you understand the benefits of Service Blueprints and Service Design Wrappers Vendor and Supplier Management – you can objectively review supplier delivery teams, contracts and commercial structures; you've led vendor selections EA Frameworks – you're more »
Calderdale, West Yorkshire, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
Service Desk Analyst/1st Line Support BAND: B3 Location: Remote & Halifax (Hybrid) Rate: £15.17 per hour Hours: 37.5 Duration: 3 - 6 Month - Extension(s) thereafter Specific Skills/Experience: Windows Office knowledge, 1st Line Technical Support knowledge You will act as the central point of contact between the … customer and the IT service management. You will receive all IT incidents/requests arriving into the Service Delivery Centre (Service Desk) and where possible will attempt to resolve (fix) at first contact and will monitor and escalate all incidents according to agreed service levels. Understand … on potential solutions to resolve (fix) IT related issues as they arise. To assist in the provision of an effective Health Informatics support desk service across the Trust To receive and record all calls from customers and deal directly with requests and complaints and escalate problems in accordance with more »
automate the build, test, and deployment processes. Monitoring and Logging. Ability to monitor application performance and use alerting and logs to track behavior. Cloud Service Management. Deploy and manage resources on the cloud, such as Azure. Security and Compliance. Implement best security practices throughout all infrastructure and applications. Collaboration more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Evri
as you are. We are looking for an Enterprise Network Manager to be responsible for Evri's Network estate across the UK and the management of the Network team. The Enterprise Network Manager will guide and lead the Network strategy for the business and oversee and implement projects for … to-day operational activities of the Network team including mentoring, coaching and recruitment activities Monitoring and reporting on resource utilisation taking responsibility for resource management of our network. Enhance the scalability and performance of existing network architecture. Manage our suppliers and delivery partners to ensure high quality delivery. Taking … networking experience in a multi-site environment) Full UK driving license. Educated to degree level or equivalent. ITILv4 Foundation or equivalent experience within IT Service Management. Experience leading Enterprise networks for an agile company. Experience in the Logistics industry. OPEX and CAPEX forecasting. Proven project management and delivery more »
Employment Type: Permanent, Part Time, Work From Home
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs. Job Description As our new colleague, you will be part of a team consisting … s many customer solutions. A challenging and exciting everyday life with the opportunity for professional development. You will be a part of Netcompanys Intelligent Service Desk team; this is our customers' entrance to Netcompany, and we operate 24 hours a day 365 days a year to ensure that customers … more than a phone call or email away from high quality support and service. We provide 1st and 2nd level support, monitoring, and event management within many different tools including Azure, AWS, ServiceNow, Splunk, New Relic and many more. Youll work within shift groups covering 24 x 7 x more »