2 of 2 Service Management Jobs in West Lothian

eager to work with cutting-edge technologies? This is an exciting opportunity to contribute to a high-performance IT environment within a dynamic public service setting. We're looking for skilled IT Infrastructure Specialists to help build, deploy, and maintain a wide range of IT systems. If you're … Server apps, Storage Area Networks, and Networking technologies. Provide Technical Support - Offer technical support and solutions to staff, partners, and users, ensuring high-quality service delivery and system performance. Collaborate on IT Projects - Contribute your technical skills to exciting projects, enhancing and deploying IT infrastructure solutions. Enhance IT Service Management - Drive a process-focused approach to IT Service Management, ensuring all targets and KPIs are met for customer satisfaction and smooth IT operations. Mentor & Develop Team Members - Support and mentor junior staff, fostering a collaborative, growth-oriented environment. Ensure Reliability & Performance - Help maintain system reliability More ❯

deliver technical support and solutions to all members of council staff, pupils and council partners. To contribute to the process focused approach to IT Service Management. Provide technical skills to assigned projects. Provide a high level of technical skill to one or more of the following technical specialisms. Client … and Server Management, Unix Server applications such as Oracle\Solaris\Linux\Storage, Wintel, Technical Security, and Networking Technologies. Have the technical skills to be involved in supporting all aspects of the IT Service Infrastructure if and when required. Deliver technical solutions to events, incidents and issues in accordance … with response times set out in the Service Level Agreements with service areas. Essential Skills Educated to a relevant degree level in an IT discipline or three years relevant experience working within the technical IT function of a similar sized organisation. Two years' experience of implementing and supporting More ❯