16 of 16 Service Management Jobs in West Sussex

permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational … cater to the specific needs of both public and private sectors. Job Description 7 Month Contract With A local Authority Job Purpose The Service Desk Manager is responsible for leading the day-to-day operation of the Technology Services Service Desk, ensuring the delivery of high-quality ...

permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational … Contract With A Local Authority Job Purpose The Senior Systems Support Analyst/Team Leader serves as the highest technical escalation point within the Service Desk, leading the investigation and resolution of complex and business-critical IT incidents. The role provides technical leadership, mentoring, and guidance to Service ...

regional and national levels. This role offers significant breadth and impact. You will lead operational performance and technical strategy across cyber security, infrastructure, networks, service desk, end user support, and data services, ensuring high availability, resilience, and security of critical systems. Your leadership will be instrumental in driving service … role is advancing cyber security and data quality, ensuring compliance with national standards and safeguarding sensitive patient information. You will lead incident response, risk management, and continuous improvement, while shaping policies and strategies that strengthen the Trust's digital maturity. We are looking for an experienced and credible digital ...

regional and national levels. This role offers significant breadth and impact. You will lead operational performance and technical strategy across cyber security, infrastructure, networks, service desk, end user support, and data services, ensuring high availability, resilience, and security of critical systems. Your leadership will be instrumental in driving service … role is advancing cyber security and data quality, ensuring compliance with national standards and safeguarding sensitive patient information. You will lead incident response, risk management, and continuous improvement, while shaping policies and strategies that strengthen the Trust’s digital maturity. We are looking for an experienced and credible digital ...

opportunity to act as a deputy to the HPC Manager, supporting team coordination, stakeholder engagement, and operational decision-making while developing your leadership and management capabilities.**Key Responsibilities*** Act as final escalation point for complex Linux issues, delivering expert troubleshooting.* Support the Technical Program Manager in team leadership activities … frameworks to ensure consistency, security, and excellence.* Optimize Linux systems for performance, availability, and compliance through proactive monitoring.* Participate in CCRBs and drive continual service improvements.* Provide 24x7 on-call support on rotation for incidents and maintenance.* Use Jira Service Management and ITSM tools to manage escalations ...

frameworks to ensure consistency, security, and excellence.* Optimize Linux systems for performance, availability, and compliance through proactive monitoring.* Participate in CCRBs and drive continual service improvements.* Provide 24x7 on-call support on rotation for incidents and maintenance.* Use Jira Service Management and ITSM tools to manage escalations … Information Systems, or related field.**Key Skills & Experience*****Essential**** Several years of Linux administration experience, ideally in an HPC environment.* Strong troubleshooting and IT service management skills.* Proficiency with automation/configuration tools (e.g., Ansible, Puppet, GitLab, Terraform).* Experience with Docker and container orchestration.* Scripting skills (Bash ...

Integration Developer/Consultant We are seeking an experienced Jira-ServiceNow Integration Developer to design, develop, and support integrations between Atlassian Jira/Jira Service Management and ServiceNow platforms. The role will focus on automating workflows, synchronising tickets, incidents, changes, and service requests, and delivering seamless enterprise … bidirectional integrations between Jira and ServiceNow. Develop REST/SOAPAPI-based integration sand automation workflows. Configure ticket synchronisation for Incidents, Problems, Changes, Tasks, and Service Requests. Build custom scripts, business rules, Flow Designer workflows, Script Includes, andintegration components within ServiceNow. Configure Jira automations, webhooks, and workflow transitions. Troubleshoot integration ...

across our UK Data Centre.This role is responsible for ensuring the reliability, performance, and scalability of mission-critical HPC platforms, while leading hardware lifecycle management and infrastructure projects. You will work across compute, GPU, storage, networking, and data centre infrastructure, providing technical leadership and supporting the delivery of world … Engineering, Facilities, and technology vendors to deliver reliable, secure, and high-performing infrastructure.**Key Responsibilities****HPC Infrastructure & Hardware*** Lead the installation, maintenance, and lifecycle management of HPC server infrastructure, including CPU and GPU platforms.* Install, upgrade, and replace server components including processors, GPUs, storage, networking, and system hardware.* Perform ...

delivery of customer-facing mobile and digital technology initiatives. The TPM will work closely with Product, Engineering, Architecture, UX, QA, Release Management, Security, Risk, Platform, and other enterprise teams to drive execution from discovery and planning through build, testing, release, and launch. The ideal candidate combines strong technical fluency … Agile delivery leadership, structured project/program management, and stakeholder management. The TPM will ensure delivery plans are clear, dependencies and risks are proactively managed, decisions are timely, and engineering teams can deliver with confidence and predictability. The TPM does not independently own product strategy or technical architecture ...

outcomes from governance forums Perform first-line assurance checks to ensure governance artefacts are complete, consistent and accessible; escalate exceptions as required Architecture Repository Management Maintain the architecture repository (e.g. Orbus Infinity or equivalent) Ensure completeness and accuracy of applications, integrations, and relationships Manage onboarding and updates of architecture … Support preparation of materials for governance and stakeholder engagement Provide general operational support to ensure smooth running of the architecture function Skills & Competencies Information Management Maintains architecture information and ensures its quality and integrity. Configuration Management Supports alignment between architecture repository and service/configuration data. Governance ...

through multiple channels, while maintaining a strong on-site presence and delivering exceptional face-to-face support. The position focuses on end-user device management, onboarding and offboarding activities, vulnerability remediation, and the maintenance of audiovisual equipment and stock levels. Responsibilities Travel on-site to a Crawley office location … troubleshoot, and resolve incidents and change requests raised in person, by walk-in, email, phone, Teams messaging, or via ServiceNow tickets submitted by the Service Desk or through the self-service portal. Provide highly visible, face-to-face desktop support to staff, ensuring a professional and customer-focused ...

implementation planning Undertake and document site surveys, technical audits and readiness assessments Support new customer onboarding and technology transitions, ensuring smooth handover to service operations Audit and document client infrastructure and maintain configuration records Develop best-practice documentation, knowledge base articles and technical runbooks Provide solution designs and technical … Mentor and support engineers on complex project deliveries and technical escalations Stay current with industry developments, emerging technologies and vendor certifications Work with account management, pre-sales and service teams to ensure a seamless customer experience Requirements Proven experience in a support, infrastructure or solutions delivery role Excellent ...

well as delivering social value to the UK with our products and services.We're looking for a **Product Support Engineer** to join our Service Operations team, supporting the Crowsnest Mission System and associated laboratory, network and support environments. This is an excellent opportunity for a technically capable and self … play a key role in the through-life support of complex defence systems. You'll provide technical expertise across product support, laboratory management, network administration and customer support activities, helping to ensure systems remain operational, secure and fit for purpose.Working closely with engineering teams, programme stakeholders and customers ...

Engineering & Cloud Migrations Implement network designs provided by Global Network Architecture teams. Execute enterprise rollouts for Software-Defined WAN (SD-WAN) and Secure Access Service Edge (SASE) architecture. 4. Network Security & Compliance Execute lifecycle patching, firmware updates, and vulnerability remediation across all network hardware. Conduct automated and manual configuration … governance, compliance, and ITIL frameworks. Preferred Certifications Networking: Cisco Certified Network Associate (CCNA), CompTIA Network+, or Aruba Certified Switching Associate (ASCA). IT Service Management: ITIL® Foundation Certification in IT Service Management. Competitive salary Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank holidays ...

much more than a traditional BAU support position. You'll act as a senior technical escalation point while contributing to infrastructure design, automation, service improvement and project delivery . What you'll be doing Providing 3rd line infrastructure support across a complex IT environment Supporting and maintaining cloud … capacity Supporting infrastructure projects, upgrades and improvements Contributing to Disaster Recovery and Business Continuity Working within an ITIL/ITSM environment, ensuring SLAs and service standards are maintained Producing and maintaining technical documentation Acting as a senior technical point of contact and providing guidance to other engineers What ...

Test Triangle Limited is seeking an experienced Jira-ServiceNow Integration Developer to design, develop, and support integrations between Jira/Jira Service Management and ServiceNow platforms. The role focuses on automating workflows, synchronising tickets, incidents, changes, and service requests with APIs and middleware technologies. The candidate will ...