2 of 2 Service Manager Jobs in Belfast

These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Service Delivery Manager (SDM), you will be a trusted advisor to our clients, responsible for the successful delivery of Operate engagements. You will act as the bridge between … the client and our operational delivery teams, ensuring seamless service and exceeding client expectations. Connect to your skills and professional experience Client Relationship Management: Build and maintain strong, trusted relationships with key client stakeholders, acting as a strategic partner and advisor. Service Design: Lead the design and development of new services, ensuring alignment with business needs and client … requirements. Service Transition: Oversee the smooth and efficient transition of services from design to live operation, minimising disruption and ensuring adherence to agreed service levels. Service Delivery Excellence: Oversee the end-to-end delivery of Operate engagements, ensuring adherence to service level agreements (SLAs) and contractual obligations. Incident, Problem, and Change Management: Lead service management More ❯

Summary Job Reference: VR170725 Job Title: IT Service Delivery Manager Salary: 60-65k pa Location: Belfast, hybrid Client : Public sector organisation Contract : Permanent, full-time (37.5 hours pw, typically Mon-Fri/9-5) Overview VANRATH now stands as the first-tier supplier to a range of Top 100 Northern Ireland organisations, SMEs, Public Sector organisations … Health and Social Care Trusts and NFP Organisations. One of our public sector clients is looking for an IT Service Delivery Managerto assist the Head of ICT in looking after the ICT Team that consists of IT Support, Software Engineers and Web Developers. It's a small organisation and a small team, so you'll also need to get … hands on with the service desk. The organisation is looking to outsource most of their Infrastructure, so you'll play a key role in mapping this out, and managing suppliers, SLAs, contract management, and vendor negotiation. This is a fantastic organisation to work for, great offices and a very friendly team, with plenty of public sector benefits including excellent More ❯