2 of 2 Service Manager Jobs in Cambridge

Principal Service Manager

Hiring Organisation
Roc Technologies
Location
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
services. Our services are supported by a 24/7 Managed Services Operations Centre and backed by industry-leading security accreditations. As a Principal Service Manager, you will be a senior leader responsible for the overall health, success, and growth of strategic customer relationships. Acting … realise value, and long-term satisfaction and retention are achieved. This is a high-impact role for someone who thrives at the intersection of service delivery, customer success, and relationship management. Key Responsibilities Build and maintain strong, senior-level customer relationships. Own the end-to-end success of strategic ...

AI Enablement Service Delivery Manager

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Cambridge, Cambridgeshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
Competitive salary
client, a multinational semiconductor and software design company, seeks an AI Enablement Service Delivery Manager. Combining service delivery excellence with end-to-end customer experience leadership, orchestrating service readiness, enablement materials, and communications for AI Enablement. 6-month contract initiallyASAP startBased in Cambridge (Hybrid)Inside IR35 SummaryThis … users, you will translate complex updates into clear, user-focused communication and ensure every AI release is supported through its full lifecycle.You will lead service readiness for all AI platforms, coordinating release cycles, early-life support, and post-go-live activities in partnership with Operations, Product Owners ...