Hybrid Service Desk Manager
- Hiring Organisation
- Clarify Consultancy Ltd
- Location
- Preston, Lancashire, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £50000/annum + Bonus
client, a national logistics company, is looking to recruit a passionate and experienced Service Desk Manager to lead a high-performing team and drive service excellence. As Service Desk Manager, you’ll be the heartbeat of IT support operations. Overseeing … running of the Service Desk, ensuring timely resolution of incidents and requests, while maintaining a customer-first approach. You’ll also play a key role in shaping support strategy, implementing best practices, and mentoring a talented team of analysts. Duties to include: Leading, supporting, and motivating the service ...