5 of 5 Service Manager Jobs in Street

coverage. A key part of the role is maintaining appropriate staffing levels, managing workloads, and implementing new workstreams. This position functions similarly to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department … Act as the main point of contact for engineers and stakeholders regarding the shift team. Manage shift rotations, holiday requests, and overtime to maintain service continuity. Identify and implement new workstreams to enhance operational efficiency and service delivery. Ensure clear communication between shift teams, service desk, and … Complete two-night shifts per month to assess and optimize workload management during overnight operations. Requirements Experienced in an MSP environment. Proficient in customer service within a technical environment. Minimum of 3 years of experience in a management role, preferably with direct supervision of multiple teams in a Service More ❯

coverage. A key part of the role is maintaining appropriate staffing levels, managing workloads, and implementing new workstreams. This position functions similarly to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department … Act as the main point of contact for engineers and stakeholders regarding the shift team. Manage shift rotations, holiday requests, and overtime to maintain service continuity. Identify and implement new workstreams to enhance operational efficiency and service delivery. Ensure clear communication between shift teams, service desk, and … Complete two-night shifts per month to assess and optimize workload management during overnight operations. Requirements Experienced in an MSP environment. Proficient in customer service within a technical environment. Minimum of 3 years of experience in a management role, preferably with direct supervision of multiple teams in a Service More ❯

coverage. A key part of the role is maintaining appropriate staffing levels, managing workloads, and implementing new workstreams. This position functions similarly to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department … Act as the main point of contact for engineers and stakeholders regarding the shift team. Manage shift rotations, holiday requests, and overtime to maintain service continuity. Identify and implement new workstreams to enhance operational efficiency and service delivery. Ensure clear communication between shift teams, service desk, and … Complete two-night shifts per month to assess and optimize workload management during overnight operations. Requirements Experienced in an MSP environment. Proficient in customer service within a technical environment. Minimum of 3 years of experience in a management role, preferably with direct supervision of multiple teams in a Service More ❯

coverage. A key part of the role is maintaining appropriate staffing levels, managing workloads, and implementing new workstreams. This position functions similarly to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department … Act as the main point of contact for engineers and stakeholders regarding the shift team. Manage shift rotations, holiday requests, and overtime to maintain service continuity. Identify and implement new workstreams to enhance operational efficiency and service delivery. Ensure clear communication between shift teams, service desk, and … Complete two-night shifts per month to assess and optimize workload management during overnight operations. Requirements Experienced in an MSP environment. Proficient in customer service within a technical environment. Minimum of 3 years of experience in a management role, preferably with direct supervision of multiple teams in a Service More ❯

competitive and resilient. Our vision is a world in which technology makes lives easier, society fairer and our planet green Overview: The Shift Manager is responsible for overseeing the shift team, which consists of a mix of 1st and 2nd line engineers, ensuring full 24/7 ITPS … coverage. A key part of the role is maintaining appropriate staffing levels, managing workloads, and implementing new workstreams. This position functions similarly to a service desk management role, requiring a proactive approach to team performance, servic... More ❯