technology capabilities as accelerators and enablers of growth, the Mars Corporate Finance Technology (FinTech) organization plays a critical role in delivering the Enterprise Digital Transformation agenda for Mars. The Service Management & Operations team's ambition is to be the face of operational excellence, user experience, and business alignment, driving trust and proactive services for Finance. This role focuses on … that the systems supporting Finance run smoothly, are continually improved, and deliver great user experiences. You will operate at the intersection of DT, vendors, and the business, driving proactive service delivery and problem-solving for all of FinTech. You will serve as the coordinator and point of contact for service issues and escalations. This role is crucial for … managing expectations with vendors and internal Digital Transformation, while maintaining a user-centric focus in all service management processes. What will be your key responsibilities? Prioritize and solve service improvements, changes, and escalations. Translate technical concepts and ITIL processes into actionable service outcomes. Track and improve service metrics. Contribute to the design and upkeep of serviceMore ❯
ServiceManager (2nd Line Desktop IT Support Engineer) Job title ServiceManager (2nd Line Desktop IT Support Engineer) Salary Starting from £38,249, rising to £45,413 This is a great opportunity for you to develop your IT and Audio Visual (AV) career alongside increasing your line management and team mentoring skills, if you … and exposure to a variety of challenges and problems that will build your expertise. About the role You will lead the team to provide an outstanding IT and AV service to both our students and staff. Monitoring and reporting on service requirements, you will assist in developing the Support Service, whilst nurturing positive relationships with the customer … knowledge base and self-help guides Work on projects/small works as required and as staff resource allows. Line management and mentoring responsibility for a small team of service analysts Monitoring and reporting on service requirements Deploying the team in an effective manner Suggesting and implementing service improvements as agreed with the Principle ServiceManagerMore ❯
Bath, Somerset, United Kingdom Hybrid / WFH Options
That Media Thing Ltd
That Media Thing has a vacancy for a Creative ServicesManager to lead the delivery of Creative Services, providing exceptional design and organisational skills to our clients and internal divisions. We are recruiting for a full-time, hybrid-working position based at That Media Thing's head office in Bath, UK. As Creative ServicesManager, you … where necessary to align client requirements with That Media Thing's objectives When onboarding new clients (or digesting newly rolled out client brand guidelines), it is the Creative ServicesManager's job to get under the skin of the client and ensure they have a sound understanding of the look and feel that the client is aiming for … a covering letter explaining what you believe makes you perfect for the role, plus your CV and creative portfolio. Send this all in PDF format to including 'Creative ServicesManager' in the subject box. Please also detail when you would be available for an interview. More ❯
Role: ServiceManager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: ServiceManager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯
Principal ServiceManager (Standard Support) Department : Digital, Data & Technology Group Salary : Starting from £46,735, rising to £55,755 Closing date : Thursday 31 July 2025 About the role The Principal ServiceManager is key to the delivery and optimisation of IT support services to the University. With proven success in leading and improving IT … service support, they are responsible for the provision of 1st and 2nd line support. This includes assistive technology support and incident management. Their focus is on optimising the user experience, enabling prompt responses to support requests and minimising escalations through proactive identification of improvement opportunities with associated action. The role holder is responsible for operational IT Service Delivery … by their teams: ensuring provision of quality services managed in accordance with agreed service levels, standards and policies. They are responsible for the day-to-day management of teams including planning the resources and capabilities required. Strong working relationships with colleagues across the department is essential to enable collaborative, coherent support services. They are accountable for developing and meeting More ❯
Principal ServiceManager (Standard Support) Department : Digital, Data & Technology Group Salary : Starting from £46,735, rising to £55,755 Closing date : Thursday 31 July 2025 About the role The Principal ServiceManager is key to the delivery and optimisation of IT support services to the University. With proven success in leading and improving IT … service support, they are responsible for the provision of 1st and 2nd line support. This includes assistive technology support and incident management. Their focus is on optimising the user experience, enabling prompt responses to support requests and minimising escalations through proactive identification of improvement opportunities with associated action. The role holder is responsible for operational IT Service Delivery … by their teams: ensuring provision of quality services managed in accordance with agreed service levels, standards and policies. They are responsible for the day-to-day management of teams including planning the resources and capabilities required. Strong working relationships with colleagues across the department is essential to enable collaborative, coherent support services. They are accountable for developing and meeting More ❯
Job Description - Senior Client ServicesManager (251102) Job Title: Senior Client ServiceManager Location: Bath and Weston Super Mare Type: Permanent, 37.5 hours per week Salary: £28,174 to £36,000 per annum, depending on skills and experience, plus benefits including Health Cash Plan Additional Pay: On-call shift payment of £14.30 per session Overview … Want to lead a caring team that empowers customers to live their best lives? As our Senior Client ServicesManager, you'll lead staff teams in Bath and Weston to deliver person-centred housing-related support, making it a great place to work. You will manage services supporting customers with diverse needs, including homelessness and domestic abuse. Key More ❯
Job Description - Senior Client ServicesManager (251102) Job Title: Senior Client ServiceManager Location: Bath and Weston Super Mare Type: Permanent, 37.5 hours per week Salary: £28,174 to £36,000 per annum, depending on skills and experience, plus benefits including Health Cash Plan Additional Pay: On-call shift payment of £14.30 per session Overview … Want to lead a caring team that empowers customers to live their best lives? As our Senior Client ServicesManager, you'll lead staff teams in Bath and Weston to deliver person-centred housing-related support, making it a great place to work. You will manage services supporting customers with diverse needs, including homelessness and domestic abuse. Key More ❯
