3 of 3 Service Operations Analyst Jobs in Richmond upon Thames

About the Role Our world-leading Time & Frequency departmentis seeking a Service Operations Analyst withprovenexpertisein IT service management (ITSM). This is an exceptionalopportunity to join theglobalauthority in precision timing at a defining moment for UKdigitalinfrastructure. Backed by a government investment of £180 millionin the National … monitoring of services, networks and applications , ensuring timely response to operational events, alerts and incidents. Coordinate incident management activities , driving investigations, escalations and service restoration. Lead Change Enablement activities , ensuring requests are appropriately assessed, reviewed and implemented. Manage service requests , user access controls and operational administration activities. Maintain ...

National Physical Laboratory in the United Kingdom is seeking a Service Operations Analyst to join the Time & Frequency team, applying ITSM best practices and incident/change management to keep critical systems resilient. You will monitor services and respond to alerts, manage incidents, support service requests ...

National Physical Laboratory in the United Kingdom seeks a Service Operations Analyst to join the Time & Frequency department. You will monitor services, coordinate incidents, drive change enablement and manage access controls to ensure high availability. You should have ITIL knowledge, experience with ITSM tools like ServiceNow ...