Global Service Operations Manager (Evinova)
Canterbury, England, United Kingdom
Evinova group
Global Service Operations Manager (Evinova) Evinova Cambridge, England, United Kingdom Global Service Operations Manager (Evinova) Evinova Cambridge, England, United Kingdom Get AI-powered advice on this job and more exclusive features. Position: Global Service Operations Manager Location: Field-based, UK Competitive Salary & Excellent Company Benefits Transform billions of patients’ lives through … are building our technology, processes and culture on ensuring maximum value realization for customers, anchored in “lovable” on-boarding journeys for new customers and world-class, leading-edge customer service and support for existing customers. Our Service Operations Manager will play a pivotal role as the responsible lead for overseeing comprehensive customer support operations, exceptional … service delivery and operational excellence. Working in close collaboration with Vendors, Delivery and Engineering teams, the role has oversight of our L1-L3 support operations, trend analysis, critical incident recovery, for all Evinova products, integrations and associated mobile and medical devices. This is a crucial role in the success of our clinical trials. The Key Responsibilities For This More ❯
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