1 of 1 Service Operations Team Leader Jobs in the West Midlands

NOC Team Lead (Network Service Operations Centre) 3 Month Rolling Contract Worcester (hybrid) £400/day (Outside IR35) Start Date: ASAP NOC Team Lead with strong technical expertise in Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP . Start ASAP in October/November 2025. 3-month initial contract in Worcester . Strong probability … Telecoms end client. Key skills, experience + tasks will include: Proven experience Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP & Above certifications. Proven experience in a NOC, Service Operations, or similar network management environment. Strong technical knowledge of IP networking, FTTP, and fixed wireless access networks. Demonstrated leadership and people management skills, ideally with experience leading … monitoring platforms, ticketing systems and incident management tools. Certificates/Qualifications: Essential: experience working within an ISP or carrier environment NOC Desirable: C CNA or equivalent vendor certification. Responsibilities: Team Leadership & Management: Lead, coach and develop a team of 3 in-country and 4 offshore NOC engineers. Set clear objectives, performance metrics and ensure regular feedback and reviews. More ❯