Service Transition Analyst Jobs in London

2 of 2 Service Transition Analyst Jobs in London

Senior Service Design & Transition Analyst | London, UK

London, England, United Kingdom
Pacific Life
Senior Service Design & Transition Analyst Senior Service Design & Transition Analyst Job Title Senior Service Design & Transition Analyst Job Description The Senior Service Design and Transition Analyst plays a key role in ensuring new or changed IT services are well-designed, governed, and transitioned into live operations effectively, following … ITIL best practices. The role focuses on driving service readiness, minimizing risks during deployment, and ensuring a smooth operational handover. This position supports the lifecycle stages of Service Design and Service Transition, ensuring services meet agreed business and operational requirements before going live. Main Duties Service Design Collaborate with stakeholders to define and document end … to-end service designs that include service model, performance metrics, SLAs, support model, security, and continuity. Produce and manage Service Design Packages (SDPs) that incorporate all elements of service delivery and support. Ensure alignment of service design to enterprise architecture, information security, and capacity planning. Validate service designs against non-functional requirements (NFRs), including More ❯
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Business Analyst/PM Service Transition

London, England, United Kingdom
Hybrid / WFH Options
Cornwallis Elt
Join to apply for the Business Analyst/PM Service Transition role at Cornwallis Elt Join to apply for the Business Analyst/PM Service Transition role at Cornwallis Elt Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Cornwallis Elt Project Manager/Business Analyst - Service Transition - £650/day | Inside IR35 | Remote | 6-Month Contract A leading Publishing and Information Analytics company is seeking a highly skilled Project Manager/Business Analyst to lead a Service Transition initiative on an initial 6-month engagement. This critical project involves transitioning services from one third-party provider to another , requiring … strong leadership, analytical thinking, strong dependency tracking experience and structured delivery planning to ensure minimal disruption to the businesses service operations and strong coordination with teams in Legal and Procurement. They are also seeking someone with process-orientated BA skillset to support on a customer journey mapping project which will play a key part in their Customer Success part More ❯
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