2 of 2 Service Transition Analyst Jobs in the South East

IT Service Design & Transition Analyst National Infrastructure Project Contract - 6 Months+ Milton Keynes We're seeking an IT Service Design & Transition Analyst to join a leading UK infrastructure organisation on an initial 6-month contract based in Milton Keynes. This role plays a key part in shaping and delivering IT services that are efficient … scalable, and user-centric, aligning closely with wider business and technology strategies. You’ll be responsible for designing end-to-end services, creating blueprints, process flows, and service documentation. Working across both technical and non-technical teams, you'll define and manage Service Acceptance Criteria, oversee Early Life Support, and ensure seamless transitions into live operations. Experience with … ITIL, service catalogues, resource models, and SLA definitions is essential. Strong stakeholder engagement, documentation, and governance experience will be critical to success. The ideal candidate brings several years experience in service design or transition, with a strong understanding of IT service management frameworks. Qualifications such as ITIL, PRINCE2, or MSP are preferred, along with exposure to More ❯

IT Service Introduction/Transition Analyst Business Area Reference NVR02680 Contract Type Full Time Location Closing Date 03-07-2025 Company Description/Business Unit Location: Basingstoke (hybrid working 3 office days per week) Employment Type: Permanent, full time Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving … roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as an IT Service Introduction/Transition Analyst means you'll play a crucial role in our success and be part of this exciting motoring journey. Our Chief Operating Office (COO … backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change. #LI-Hybrid This is the job As an IT Service Introduction/Transition Analyst , you’ll play a key role in ensuring that new and changed IT services are transitioned into live operations smoothly, safely, and effectively. More ❯