Job summary This is an exciting opportunity for an experienced ServiceTransitionManager to join us and lead the transition of new digital systems and services into business as usual across our Digital services and Research Systems Programme (RSP). We are looking for someone with proven experience in ServiceTransition with strong knowledge … of ITIL frameworks. The postholder will have excellent stakeholder engagement and communication skills, with the ability to manage complex transition activities across multiple teams and suppliers. You'll be part of a highly successful team delivering critical digital services that support health research across the UK. This is a key role in shaping the future of digital service delivery at the HRA. Main duties of the job The post holder will act as the lead for the ServiceTransition across all Digital & RSP services within Health Research Authority. This role will sit within Service Delivery team of HRA and will have direct accountability for ensuring the effective transition of new systems and services More ❯
Your role as ServiceTransitionManager will be to lead on the planning and execution of transitioning end user services, driving success through effective cooperation with various stakeholders and operational teams. Salary: up to £65,000 + discretionary bonus + excellent benefits Location: North West, UK (2-3 times a month in office) You’ll be joining … a multinational organisation, landing in a growing team with a truly collaborative environment and countless opportunities to grown within! Key Responsibilities: End-to-end ServiceTransition (Creation, design, build and run) Own the servicetransition activities, aligning closely with programme and operational teams to agree transition plans. Coordinate programme and operational resources to ensure readiness … smooth handover and take-on of services. Develop and maintain trusted and effective relationships with a range of internal and external stakeholders. Ideally you’ll have: Extensive experience in service artefact creation, build and stage gate aspects of technical transition. Proven experience of Project and Programme delivery – particularly the implementation of systems, infrastructure and services into production/live More ❯
Your role as ServiceTransitionManager will be to lead on the planning and execution of transitioning end user services, driving success through effective cooperation with various stakeholders and operational teams. Salary: up to £65,000 + discretionary bonus + excellent benefits Location: North West, UK (2-3 times a month in office) You'll be joining … a multinational organisation, landing in a growing team with a truly collaborative environment and countless opportunities to grown within! Key Responsibilities: End-to-end ServiceTransition (Creation, design, build and run) Own the servicetransition activities, aligning closely with programme and operational teams to agree transition plans. Coordinate programme and operational resources to ensure readiness … smooth handover and take-on of services. Develop and maintain trusted and effective relationships with a range of internal and external stakeholders. Ideally you'll have: Extensive experience in service artefact creation, build and stage gate aspects of technical transition. Proven experience of Project and Programme delivery - particularly the implementation of systems, infrastructure and services into production/live More ❯