tasks with attention to detail. Experience in software integrations or deployment, preferably for CRM, ERP or Field service applications. Proficiency in tools such as ServiceMAX, Oracle or Salesforce, with the ability to understand and improve back-end and front-end components and drive actions for a team of developers to more »
i.e. Radar or Medical Strong understanding of Cybersecurity requirements and remote support capability. Experience in the following systems would be desirable, RESCO, NAVISION, D365, SERVICEMAXmore »
i.e. Radar or Medical Strong understanding of Cybersecurity requirements and remote support capability. Experience in the following systems would be desirable, RESCO, NAVISION, D365, SERVICEMAXmore »
issues. Gather product reliability data from the field and escalate these to Candela’s Quality team. Fully utilize departmental customer service software: SalesForce and ServiceMax to manage cases, work orders and service plans. Including reporting of KPIS and quarterly metrics. Work with the Service Director to develop processes improvement initiatives … . Proficiency with gathering technical and customer data. 5+ years of experience in Customer/Technical Support. Strong proficiency in Excel required. Proficiency in ServiceMax/Salesforce. B.S. degree or equivalent 5+ years’ experience level. English language level native/C1 minimum. This job description is not all inclusive and more »
