2 of 2 ServiceNow Administrator Jobs in Hatfield

ServiceNow Administrator (Ideally SC Cleared) Rate: £400- upto £500/day Location: Hybrid - Hatfield, UK Start: ASAP - upto 6 months Required: Ideally SC Cleared (or eligible to obtain SC clearance) We are seeking an experienced ServiceNow Administrator to join a growing team within a leading IT services provider. This is an exciting opportunity to play a … key role in configuring and supporting the company’s ServiceNow platform to enable efficient delivery of Device Lifecycle Management (DLM) services. You will be responsible for maintaining and improving ServiceNow processes and data to support large-scale device refresh operations for multiple customers. Key Responsibilities Configure key ServiceNow data, including locations, schedules, appointments, assets, stockrooms, and work … orders Perform triage and troubleshooting of ServiceNow issues, collaborating with internal IT teams to resolve problems Support ad-hoc reporting and provide key service statistics Recommend process and system improvements, documenting findings and proposed solutions Maintain accurate operational documentation and ensure consistent processes across teams Review release notes and validate systems before and after platform upgrades Act as a More ❯

As a Refresh Administrator, you are engaged at the customer level to understand, configure and support the bulk device refresh processes for our client's Device Lifecycle Management service. Responsibilities: Configuration of key data within client's ServiceNow platform, including but not limited to: Locations Schedules Appointments Assets Stockrooms Work orders Perform routine triage and troubleshooting of issues … service and system improvements, raising requests for this where required documenting the problem statements, workarounds and desired outcomes of change. Create and maintain operational documentation Maintain a level of ServiceNow accreditation and keep up to date with new features and functionality. Work with other team members and stakeholders to ensure a consistent way of working Understand and communicate business … notes ahead of changes to assess process impacts and validate systems still function as expected during and after new releases and upgrades. Act as a subject matter expert for ServiceNow and the DLM refresh process within the business area, sharing knowledge with various teams Skills Required: 6months + of experience in an administration/co-ordination role focussed heavily More ❯