1 to 25 of 31 ServiceNow Business Analyst Jobs in the UK

Our Client is a leading financial services group that continues to experience growth through business acquisition with several different operating companies and employs over 15,000 users worldwide. An exciting opportunity has arisen for an IT Business Analyst (BA) to play a key role within their shared service IT function, responsible for leveraging the … company's IT service management data and design meaningful reporting to support IT service reviews and continuous service improvement. The ideal candidate should have a background in IT Business Analysis, Service Reviews, Reporting, and Analytics, ideally with ServiceNow and PowerBI experience, who can put together robust dashboards and actionable insights for effective stakeholder collaboration globally. … to identify systemic issues, gaps in service delivery, and opportunities for improvements, including cost savings. Ensure data quality and consistency in ServiceNow reporting modules. Gather business and technical requirements for IT reporting needs and translate them into ServiceNow reporting solutions. Present key findings and insights to senior management with clarity and confidence. More ❯

ServiceNow Business Analyst Location: Mainly remote with occasional travel Contract Duration: 6 Months (Potential Extension) Day Rate: Flexible Start Date: ASAP Our client, a leading ServiceNow Consulting and Implementation Partner, is hiring a ServiceNow Business Analyst to join their team on a contract … to support ServiceNow implementation, enhance processes and ensure regulatory compliance within a high-profile financial institution. Responsibilities Engage with stakeholders to collect, document and evaluate business requirements for ServiceNow implementations. Convert business needs into clear functional specifications and user stories. Work closely with technical teams to assist in the design … sessions to drive successful adoption of ServiceNow solutions. Offer continuous support, maintain documentation and provide guidance throughout the project lifecycle. Skillset Proven experience as a Business Analyst working on ServiceNow projects. In-depth knowledge of ServiceNow modules, including ITSM, SecOps, IRM and ITOM. Relevant business More ❯

Social network you want to login/join with: ServiceNow Business Analyst | Home-Based (UK) | £63,000 | SC Clearable | 2-Stage Interview Process We’re working with a leading services and solutions provider supporting both private and public sector clients across the UK and Europe. They are now looking for a ServiceNow Business Analyst to join their growing internal ServiceNow team, supporting BAU activity and driving enhancements across their enterprise platform. The Role: Join a collaborative, close-knit team of 12 (including 2 Business Analysts) to support and enhance the ServiceNow platform used by both internal staff … and external clients. You’ll capture requirements, advise on best practices, and ensure delivery of robust platform solutions in line with business needs. This is a great opportunity to grow within a supportive and expanding team. Key Responsibilities: Gather and translate business/user requirements into clear deliverables (Agile stories) Design and configure ServiceNow More ❯

Social network you want to login/join with: ServiceNow Business Analyst | Home-Based (UK) | £63,000 | SC Clearable | 2-Stage Interview Process We’re working with a leading services and solutions provider supporting both private and public sector clients across the UK and Europe. They are now looking for a ServiceNow Business Analyst to join their growing internal ServiceNow team, supporting BAU activity and driving enhancements across their enterprise platform. The Role: Join a collaborative, close-knit team of 12 (including 2 Business Analysts) to support and enhance the ServiceNow platform used by both internal staff … and external clients. You’ll capture requirements, advise on best practices, and ensure delivery of robust platform solutions in line with business needs. This is a great opportunity to grow within a supportive and expanding team. Key Responsibilities: Gather and translate business/user requirements into clear deliverables (Agile stories) Design and configure ServiceNow More ❯

Social network you want to login/join with: ServiceNow Business Analyst | Home-Based (UK) | £63,000 | SC Clearable | 2-Stage Interview Process We’re working with a leading services and solutions provider supporting both private and public sector clients across the UK and Europe. They are now looking for a ServiceNow Business Analyst to join their growing internal ServiceNow team, supporting BAU activity and driving enhancements across their enterprise platform. The Role: Join a collaborative, close-knit team of 12 (including 2 Business Analysts) to support and enhance the ServiceNow platform used by both internal staff … and external clients. You’ll capture requirements, advise on best practices, and ensure delivery of robust platform solutions in line with business needs. This is a great opportunity to grow within a supportive and expanding team. Key Responsibilities: Gather and translate business/user requirements into clear deliverables (Agile stories) Design and configure ServiceNow More ❯

Social network you want to login/join with: ServiceNow Business Analyst | Home-Based (UK) | £63,000 | SC Clearable | 2-Stage Interview Process We’re working with a leading services and solutions provider supporting both private and public sector clients across the UK and Europe. They are now looking for a ServiceNow Business Analyst to join their growing internal ServiceNow team, supporting BAU activity and driving enhancements across their enterprise platform. The Role: Join a collaborative, close-knit team of 12 (including 2 Business Analysts) to support and enhance the ServiceNow platform used by both internal staff … and external clients. You’ll capture requirements, advise on best practices, and ensure delivery of robust platform solutions in line with business needs. This is a great opportunity to grow within a supportive and expanding team. Key Responsibilities: Gather and translate business/user requirements into clear deliverables (Agile stories) Design and configure ServiceNow More ❯

Social network you want to login/join with: ServiceNow Business Analyst | Home-Based (UK) | £63,000 | SC Clearable | 2-Stage Interview Process We’re working with a leading services and solutions provider supporting both private and public sector clients across the UK and Europe. They are now looking for a ServiceNow Business Analyst to join their growing internal ServiceNow team, supporting BAU activity and driving enhancements across their enterprise platform. The Role: Join a collaborative, close-knit team of 12 (including 2 Business Analysts) to support and enhance the ServiceNow platform used by both internal staff … and external clients. You’ll capture requirements, advise on best practices, and ensure delivery of robust platform solutions in line with business needs. This is a great opportunity to grow within a supportive and expanding team. Key Responsibilities: Gather and translate business/user requirements into clear deliverables (Agile stories) Design and configure ServiceNow More ❯

Social network you want to login/join with: ServiceNow Business Analyst | Home-Based (UK) | £63,000 | SC Clearable | 2-Stage Interview Process We’re working with a leading services and solutions provider supporting both private and public sector clients across the UK and Europe. They are now looking for a ServiceNow Business Analyst to join their growing internal ServiceNow team, supporting BAU activity and driving enhancements across their enterprise platform. The Role: Join a collaborative, close-knit team of 12 (including 2 Business Analysts) to support and enhance the ServiceNow platform used by both internal staff … and external clients. You’ll capture requirements, advise on best practices, and ensure delivery of robust platform solutions in line with business needs. This is a great opportunity to grow within a supportive and expanding team. Key Responsibilities: Gather and translate business/user requirements into clear deliverables (Agile stories) Design and configure ServiceNow More ❯

Social network you want to login/join with: ServiceNow Business Analyst | Home-Based (UK) | £63,000 | SC Clearable | 2-Stage Interview Process We’re working with a leading services and solutions provider supporting both private and public sector clients across the UK and Europe. They are now looking for a ServiceNow Business Analyst to join their growing internal ServiceNow team, supporting BAU activity and driving enhancements across their enterprise platform. The Role: Join a collaborative, close-knit team of 12 (including 2 Business Analysts) to support and enhance the ServiceNow platform used by both internal staff … and external clients. You’ll capture requirements, advise on best practices, and ensure delivery of robust platform solutions in line with business needs. This is a great opportunity to grow within a supportive and expanding team. Key Responsibilities: Gather and translate business/user requirements into clear deliverables (Agile stories) Design and configure ServiceNow More ❯

Social network you want to login/join with: ServiceNow Business Analyst | Home-Based (UK) | £63,000 | SC Clearable | 2-Stage Interview Process We’re working with a leading services and solutions provider supporting both private and public sector clients across the UK and Europe. They are now looking for a ServiceNow Business Analyst to join their growing internal ServiceNow team, supporting BAU activity and driving enhancements across their enterprise platform. The Role: Join a collaborative, close-knit team of 12 (including 2 Business Analysts) to support and enhance the ServiceNow platform used by both internal staff … and external clients. You’ll capture requirements, advise on best practices, and ensure delivery of robust platform solutions in line with business needs. This is a great opportunity to grow within a supportive and expanding team. Key Responsibilities: Gather and translate business/user requirements into clear deliverables (Agile stories) Design and configure ServiceNow More ❯

Social network you want to login/join with: ServiceNow Business Analyst | Home-Based (UK) | £63,000 | SC Clearable | 2-Stage Interview Process We’re working with a leading services and solutions provider supporting both private and public sector clients across the UK and Europe. They are now looking for a ServiceNow Business Analyst to join their growing internal ServiceNow team, supporting BAU activity and driving enhancements across their enterprise platform. The Role: Join a collaborative, close-knit team of 12 (including 2 Business Analysts) to support and enhance the ServiceNow platform used by both internal staff … and external clients. You’ll capture requirements, advise on best practices, and ensure delivery of robust platform solutions in line with business needs. This is a great opportunity to grow within a supportive and expanding team. Key Responsibilities: Gather and translate business/user requirements into clear deliverables (Agile stories) Design and configure ServiceNow More ❯

Social network you want to login/join with: ServiceNow Business Analyst | Home-Based (UK) | £63,000 | SC Clearable | 2-Stage Interview Process We’re working with a leading services and solutions provider supporting both private and public sector clients across the UK and Europe. They are now looking for a ServiceNow Business Analyst to join their growing internal ServiceNow team, supporting BAU activity and driving enhancements across their enterprise platform. The Role: Join a collaborative, close-knit team of 12 (including 2 Business Analysts) to support and enhance the ServiceNow platform used by both internal staff … and external clients. You’ll capture requirements, advise on best practices, and ensure delivery of robust platform solutions in line with business needs. This is a great opportunity to grow within a supportive and expanding team. Key Responsibilities: Gather and translate business/user requirements into clear deliverables (Agile stories) Design and configure ServiceNow More ❯

Social network you want to login/join with: ServiceNow Business Analyst, Bournemouth Client: Location: Bournemouth, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 26.06.2025 Expiry Date: 10.08.2025 Job Description: ServiceNow Business Analyst | Home-Based (UK) | £63,000 | SC Clearable … a leading services and solutions provider supporting both private and public sector clients across the UK and Europe. They are now looking for a ServiceNow Business Analyst to join their growing internal ServiceNow team, supporting BAU activity and driving enhancements across their enterprise platform. The Role: Join a collaborative, close … knit team of 12 (including 2 Business Analysts) to support and enhance the ServiceNow platform used by both internal staff and external clients. You’ll capture requirements, advise on best practices, and ensure delivery of robust platform solutions in line with business needs. This is a great opportunity to grow within a supportive More ❯

ServiceNow Business Analyst | Home-Based (UK) | £63,000 | SC Clearable | 2-Stage Interview Process We're working with a leading services and solutions provider supporting both private and public sector clients across the UK and Europe. They are now looking for a ServiceNow Business Analyst to … internal ServiceNow team, supporting BAU activity and driving enhancements across their enterprise platform. The Role: Join a collaborative, close-knit team of 12 (including 2 Business Analysts) to support and enhance the ServiceNow platform used by both internal staff and external clients. You'll capture requirements, advise on best practices, and ensure … delivery of robust platform solutions in line with business needs. This is a great opportunity to grow within a supportive and expanding team. Key Responsibilities: Gather and translate business/user requirements into clear deliverables (Agile stories) Design and configure ServiceNow applications and workflows Support testing, deployment, and user adoption processes Provide ongoing More ❯

Social network you want to login/join with: ServiceNow Business Analyst, hemel hempstead col-narrow-left Client: Location: hemel hempstead, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: ServiceNow Business Analyst | Home-Based (UK) | £63,000 | SC Clearable | 2-Stage Interview Process We’re working with a leading services and solutions provider supporting both private and public sector clients across the UK and Europe. They are now looking for a ServiceNow Business Analyst to join their growing internal ServiceNow team, supporting BAU activity and driving enhancements across their enterprise platform. The Role: Join a collaborative, close-knit team of 12 (including 2 Business Analysts) to support and enhance the ServiceNow platform used by both internal staff and external clients. You’ll capture requirements, advise on best practices, and ensure delivery of More ❯

Social network you want to login/join with: ServiceNow Business Analyst, watford, hertfordshire col-narrow-left Client: Location: watford, hertfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: ServiceNow Business Analyst | Home-Based (UK) | £63,000 | SC Clearable | 2-Stage Interview Process We’re working with a leading services and solutions provider supporting both private and public sector clients across the UK and Europe. They are now looking for a ServiceNow Business Analyst to join their growing internal ServiceNow team, supporting BAU activity and driving enhancements across their enterprise platform. The Role: Join a collaborative, close-knit team of 12 (including 2 Business Analysts) to support and enhance the ServiceNow platform used by both internal staff and external clients. You’ll capture requirements, advise on best practices, and ensure delivery of More ❯

Social network you want to login/join with: ServiceNow Business Analyst, crawley, west sussex col-narrow-left Client: Location: crawley, west sussex, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: ServiceNow Business Analyst | Home-Based (UK) | £63,000 | SC Clearable | 2-Stage Interview Process We’re working with a leading services and solutions provider supporting both private and public sector clients across the UK and Europe. They are now looking for a ServiceNow Business Analyst to join their growing internal ServiceNow team, supporting BAU activity and driving enhancements across their enterprise platform. The Role: Join a collaborative, close-knit team of 12 (including 2 Business Analysts) to support and enhance the ServiceNow platform used by both internal staff and external clients. You’ll capture requirements, advise on best practices, and ensure delivery of More ❯

Social network you want to login/join with: ServiceNow Business Analyst, south west london col-narrow-left Client: Location: south west london, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: ServiceNow Business Analyst | Home-Based (UK) | £63,000 | SC Clearable | 2-Stage Interview Process We’re working with a leading services and solutions provider supporting both private and public sector clients across the UK and Europe. They are now looking for a ServiceNow Business Analyst to join their growing internal ServiceNow team, supporting BAU activity and driving enhancements across their enterprise platform. The Role: Join a collaborative, close-knit team of 12 (including 2 Business Analysts) to support and enhance the ServiceNow platform used by both internal staff and external clients. You’ll capture requirements, advise on best practices, and ensure delivery of More ❯

ServiceNow Business Analyst | Home-Based (UK) | £63,000 | SC Clearable | 2-Stage Interview Process We’re working with a leading services and solutions provider supporting both private and public sector clients across the UK and Europe. They are now looking for a ServiceNow Business Analyst to … internal ServiceNow team, supporting BAU activity and driving enhancements across their enterprise platform. The Role: Join a collaborative, close-knit team of 12 (including 2 Business Analysts) to support and enhance the ServiceNow platform used by both internal staff and external clients. You’ll capture requirements, advise on best practices, and ensure … delivery of robust platform solutions in line with business needs. This is a great opportunity to grow within a supportive and expanding team. Key Responsibilities: Gather and translate business/user requirements into clear deliverables (Agile stories) Design and configure ServiceNow applications and workflows Support testing, deployment, and user adoption processes Provide ongoing More ❯

ServiceNow Business Analyst Needed Description: Customer is delivering change with the ServiceNow product through the Agile Methodology process and will be using ServiceNow Demand Management, Agile Development, Release/Change to manage the Change. Role Type: Perm Start Date: ASAP Salary: Day £50,000 - £60,000 + … roadmaps based on approved demands and monitor progress against plans. Provide key communications and reporting based on progress. Act as an interface between Development teams and the wider business, working with various boards (e.g., Demand Board, Technical Governance Board) to ensure designs and stories meet platform and governance standards. Manage stakeholder relationships effectively, engaging with both permanent staff … and external partners. Essential Skills/Experience: Expertise in ServiceNow, with an understanding of the Now Platform capabilities. Experience with IT modules including Sourcing & Procurement, Accounts Payable, HRSD, and Financial Service Operations (FSO). Familiarity with Agile, SAFe, or DevOps methodologies, and awareness of ITILv3 Framework. Experience collaborating with third-party software partners. Strong engagement, communication, and More ❯

ServiceNow Business Analyst Needed Description: Customer is delivering change with the ServiceNow product through the Agile Methodology process and will be using ServiceNow Demand Management, Agile Development, Release/Change to manage the Change. Role Type: Perm Start Date: ASAP Salary: Day £50,000 - £60,000 + … roadmaps based on approved demands and monitor progress against plans. Provide key communications and reporting based on progress. Act as an interface between Development teams and the wider business, working with various boards (e.g., Demand Board, Technical Governance Board) to ensure designs and stories meet platform and governance standards. Manage stakeholder relationships effectively, engaging with both permanent staff … and external partners. Essential Skills/Experience: Expertise in ServiceNow, with an understanding of the Now Platform capabilities. Experience with IT modules including Sourcing & Procurement, Accounts Payable, HRSD, and Financial Service Operations (FSO). Familiarity with Agile, SAFe, or DevOps methodologies, and awareness of ITILv3 Framework. Experience collaborating with third-party software partners. Strong engagement, communication, and More ❯

ServiceNow Business Analyst Needed Description: Customer is delivering change with the ServiceNow product through the Agile Methodology process and will be using ServiceNow Demand Management, Agile Development, Release/Change to manage the Change. Role Type: Perm Start Date: ASAP Salary: Day £50,000 - £60,000 + … roadmaps based on approved demands and monitor progress against plans. Provide key communications and reporting based on progress. Act as an interface between Development teams and the wider business, working with various boards (e.g., Demand Board, Technical Governance Board) to ensure designs and stories meet platform and governance standards. Manage stakeholder relationships effectively, engaging with both permanent staff … and external partners. Essential Skills/Experience: Expertise in ServiceNow, with an understanding of the Now Platform capabilities. Experience with IT modules including Sourcing & Procurement, Accounts Payable, HRSD, and Financial Service Operations (FSO). Familiarity with Agile, SAFe, or DevOps methodologies, and awareness of ITILv3 Framework. Experience collaborating with third-party software partners. Strong engagement, communication, and More ❯

ServiceNow Business Analyst Needed Description: Customer is delivering change with the ServiceNow product through the Agile Methodology process and will be using ServiceNow Demand Management, Agile Development, Release/Change to manage the Change. Role Type: Perm Start Date: ASAP Salary: Day £50,000 - £60,000 + … roadmaps based on approved demands and monitor progress against plans. Provide key communications and reporting based on progress. Act as an interface between Development teams and the wider business, working with various boards (e.g., Demand Board, Technical Governance Board) to ensure designs and stories meet platform and governance standards. Manage stakeholder relationships effectively, engaging with both permanent staff … and external partners. Essential Skills/Experience: Expertise in ServiceNow, with an understanding of the Now Platform capabilities. Experience with IT modules including Sourcing & Procurement, Accounts Payable, HRSD, and Financial Service Operations (FSO). Familiarity with Agile, SAFe, or DevOps methodologies, and awareness of ITILv3 Framework. Experience collaborating with third-party software partners. Strong engagement, communication, and More ❯

Chapman Tate Associates are working with a leading international organisation to recruit a seasoned ServiceNow Business Analyst for a 6-month outside IR35 contract . This is an exciting opportunity for someone who enjoys a hybrid role that combines UK-based remote work with monthly travel to Brussels, Belgium to engage directly with … key stakeholders. What You’ll Do: Gather and analyse business requirements for ServiceNow implementations and enhancements Translate requirements into functional specs and user stories Work closely with ServiceNow developers, architects, and stakeholders across IT and business teams Support testing, change management, and solution validation Contribute to process improvement and optimisation … across ITSM, HRSD, or other modules What You Bring: Proven experience as a ServiceNow Business Analyst (past projects) Strong understanding of ServiceNow modules (e.g., ITSM, CSM, HRSD) Excellent communication and stakeholder management skills Ability to work independently in a hybrid setup English proficiency required (French & Dutch as a bonus) If More ❯

Business Analyst (AVP) • Should have a deep and broad understanding of how ServiceNow delivers ITSM/ITOM to the organisation and able to align business requirements to the specific way these are implemented within that platform • Exposure to the following key modules are required: Change, Incident, Problem, Knowledge, CMDB, Service Catalogue … Experienced in business and operational architecture design with a solid understanding of implications on adjacent business areas • In-depth knowledge of the breadth of services and products offered by Service Management and the business areas supported • Can lead complex business briefings with senior stakeholders and able to shape complex solution definitions • Very … proficient knowledge of the available business analysis tools and templates, able to guide others and able to evaluate possible other relevant tools and templates • Can manage the trade-offs of business analysis within time/cost/quality constraints • Is up to date with developments in individual area of expertise Deep and broad understanding of how More ❯