ServiceNow ITSM Specialist
Harrow, London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Network IT
Role: ServiceNow Administrator Location: Harrow (Hybrid 2 Days In-Office Per Week) Salary: £40,000 - £44,000 Network IT are looking for an experienced ITSM Specialist to take ownership of our clients IT Service Management platform currently ServiceNow. You will help drive innovation, automation, and performance across their … digital services. You'll support platform development, drive service improvement, and deliver smarter ways of working that align with their digital transformation goals. ServiceNow Administrator Responsibilities Lead the development and continuous improvement of the ServiceNow platform Own and manage the ITSM roadmap, aligning with business priorities and transformation … external suppliers to enhance service delivery Maintain the CMDB and support integrations (e.g., LDAP, SSO, third-party APIs) Experience ? Strong hands-on experience with ServiceNow ? Proven knowledge of ITIL-based service management processes (ITIL Foundation qualification required as a minimum) ? Skilled in scripting (e.g., PowerShell ) and integration technologies (REST More ❯
Employment Type: Permanent
Salary: £40,000
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