1 ServiceNow Jobs in Brentford

and interrelated hardware and software. Escalating issues accordingly and maintaining communication with customers and wider technical teams. Key Responsibilities: Managing Incident and Task queues (Servicenow). Troubleshooting and managing relatively simple hardware and work setting issues ensuring incident and tasks recorded are updated along with communicating to the end user. … specific requirements. Ensure users Work Setting are fully functional with proactive checks and/or resolving issue via Incident records. Maintaining accurate Stockrooms within Servicenow and regularly auditing to ensure rotation and accuracy of stock. Ensure forecast of Stock usage is available and requesting stock replenishment if required. Process and … the technology team, including participating in team meetings, and providing technical support for managed service clients. Providing VIP support. Key Experience Required: Experience in Servicenow ITSM for Incident/Request and Asset Management. Experience in Microsoft Windows desktop level 1 support. Experience providing support as a Desktop Support/Technical more »