2 of 2 ServiceNow Jobs in Edinburgh

PMO Manager

Hiring Organisation
FDM Group
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Contractor
Contract Rate
£70,000 - £80,000 per annum
teams and programmes. Experience with Lean Portfolio Management and value-based delivery (desirable). Strong working knowledge of Azure DevOps (ADO), Jira and Confluence; ServiceNow experience desirable. Excellent stakeholder engagement skills with the ability to influence without authority. Personal Capabilities: Pragmatic, outcome-focused, and able to balance governance with empowerment. ...

IT Service Transition Manager

Hiring Organisation
Pontoon
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Contractor
Contract Rate
Salary negotiable
adherence to organisational, regulatory, and ITSM governance standards. Drive continuous improvement of transition frameworks and processes. Identify risks, issues, and dependencies, ensuring effective mitigation. ServiceNow & Documentation Use ServiceNow to manage Transition artefacts, Change records, CMDB updates, SLAs, and documentation. Ensure support models, knowledge articles, runbooks, SLAs/OLAs, and CMDB … Service Transition Manager or similar ITIL-aligned role. Strong knowledge of ITIL v4 (Service Transition/Service Design). Hands-on experience with ServiceNow ITSM modules. Background in service introduction within regulated environments (ideally FS). Excellent stakeholder engagement and communication skills. Strong analytical, planning, and organisational capability. Experience working ...