with providing IT change and operational support. You would join Service Central & Technical Services (SC&TS) within CDIO, a new delivery group created to build on and exploit the ServiceNow platform capability and setting the vision and strategy for service management, ensuring processes are owned and maturing. Now is an exciting time to join as we optimise user experience and … play a critical part in ensuring that HMRC is both efficient and effective. SC&TS are accountable for the support, management and development of platforms, tools and infrastructure including ServiceNow, SNOW and ServiceNow integrations to AWS/Azure. Our focus is on ensuring consistent, excellent Customer Experience. We are working closely with the other platform groups and their partners to … of driving through both technical and business changes. We're looking for a Front End Developer with a strong background in enterprise platform development, particularly within environments such as ServiceNow, Salesforce, or SAP. This role blends front-end scripting with platform enhancement, IT operations, and user access management to deliver impactful services across our organisation. You'll contribute to the More ❯
and attention to detail are paramount. Ability to work under their own initiative Excellent communication skills Ability to work under pressure within a fast-moving customer environment Experience of ServiceNow IT Service Management Platform Next StageConversation with recruiter to assess suitability. Start DateASAP Interested in applying? Just reply with an up-to-date copy of your CV on to get More ❯
JOB TITLE: Technical Application Service Specialist SALARY: £43,803 - £50,000 LOCATION: Edinburgh HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in our Edinburgh office About this opportunity Exciting opportunity for a Technical Application Service Specialist to join More ❯
governance. Collaborate with Legal, Risk, and Compliance to ensure supplier arrangements meet regulatory and operational standards. Operational Excellence and Tooling: Support the implementation of procurement and SRM tooling (e.g. ServiceNow modules) to automate workflows and improve data visibility. Address pain points in current systems including tax and finance and drive continuous improvement in supplier onboarding and performance tracking. Stakeholder Engagement … supplier management within a regulated or complex enterprise. Deep understanding of contract law, commercial negotiation, and vendor performance frameworks. Experience implementing SRM and TPRM frameworks, ideally with exposure to ServiceNow or similar platforms. Strong stakeholder management and communication skills, with the ability to influence at senior levels. Achievement of targeted cost savings (e.g. £5m cross-vector savings by year-end More ❯
